Can you delve deeper into your case studies...What specific problems were they having, what were they doing before, and how have they been addressed now with MS CRM 3.0?
I have been getting questions on this.
Good interview. I've added a link to it from by blog.
Thank you John for your comments here and for providing a link from you fine blog. And I thank all the others who have sent e-mails. Joe's answers to the latest round of questions can be found at:
I'll let Joe know when he's back from vacation that you setup a link from your blog.
All the best to all,