Marios Damianides is a partner with Ernst & Young in the Risk Advisory Services division in New York. At Ernst & Young Mr. Damianides has worked with numerous Fortune 100 companies designing and implementing security management systems. Mr. Damianides is a member of ISACA (Information Systems...

In this interview Rob discusses the value and themes in the ISACA World Congress, INSIGHTS 2012; COBIT value; COBIT and Enterprise Architecture / IVI-IF CMF; what’s new in COBIT 5; current disruptive technologies; new innovations in the next five years; opportunities for IT professionals and businesses;...

This is the next blog in the continuing series of interviews with top-echelon and renowned professionals. In this blog, I have an interview with Pekka Viljakainen, globally renowned executive, thought-leader, strategist, and entrepreneur. Pekka played an important role in the recent world economic forum...

This is the next blog in the continuing series of interviews with top-echelon and renowned professionals. In this blog, I interview Trevor Eddolls: Distinguished author, international authority on mainframes and computing. Enjoy! Stephen Ibaraki Trevor is a qualified teacher and has a BA. He has worked...

Tomorrow I talk to folks in Montreal, the last city on the itSMF Canada Professional Development Days tour. It been an interesting experience. Usually I talk about Microsoft products and the problems they solve but on this tour my focus has been on IT services in general with only a little bit about...

  A large part of any effective IT organization is communication – especially communication within your organization. And although you may be presenting the same or a similar message to everyone, it’s important to consider your audience and tailor the message accordingly. Ignore this at your peril...

I’m a process person, so when my boss suggested I go on ITIL training, I jumped at the chance. Seriously. I love this stuff! And I was delighted to find that we had an excellent instructor – Barry Brown from Pink Elephant . He has a great way of using stories and analogies from his life to illustrate...