During my 4+ years working at Microsoft I have had the privilege to work with many of the largest SharePoint enterprise customers based in the Northeast. One of the consistent topics that we end up discussing is SharePoint content types. One of the interesting observations is that so many customers have not yet realized the full power of content types and how they can help enforce consistent policies, templates and metadata while also helping end users to realize the business value of using SharePoint and further driving adoption. I have also been discussing how content types can help with governance by applying retention policies consistently.
Here are a few key concepts that my customers and I often end up discussing:
Here are some of the key resources that I often point customers to as they get started with leveraging content types: