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  • Blog Post: Helping the Kid's Help Phone

    One of the things that worried me a little when I got to Microsoft was losing my "touch". As IT Pro Advisor's we work in the realm of the virtual lab a lot and well that is nice for learning and demos, it is removed from the real world. Because of this I was happy to jump onboard a project being done...
  • Blog Post: Helping the Kid's Help Phone - Exchange Hardware

    When I first met with the guys at KHP they had a list of things they wished worked better in their organization, I mean who doesn't? I remember being in that position where you would love to do this, buy that or implement the latest technology. Problem is, it all costs money, takes up time, and it is...
  • Blog Post: Helping the Kid's Help Phone - Exchange Deployment

    It has been a while since I posted an update on the Kid's Help Phone project.  It is not because we've been slacking but I've been away with little time to catch up with Ted and Neil.  Well I am back and met with them a week or so ago and things are humming along nicely.  I left off with...
  • Blog Post: Imagine....

    ....an organization: that was formed in 1976 whose business went live in 1989 who got their web presence online in 1996 who provides services via phone and online services who is working 24 hours a day, 7 days a week, 365 days a year that has offices across Canada whose clients...