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  • Blog Post: Become a Licensing Expert

    Licensing. It’s the topic that we all love to hate, or to ignore at any rate . Based on the feedback we get through GRS (the Global Relationship Study) Survey that we send out twice a year, Licensing is a major pain point for many of you. We hear you loud and clear and we’re doing more to...
  • Blog Post: Help Us Improve the Way We Help You

    Twice a year, every autumn and spring, we send out a survey called the Global Relationship Study to a number of IT Professionals across Canada. We use the feedback from this survey to make changes and adjustments within the company and how we engage with you – our customer, our audience, our reason for...
  • Blog Post: GRS - We're Listening

    Feedback is central to much of what we do at Microsoft Canada. We use that feedback to make sure we're focused on the right way to help YOU by providing resources, answering questions and generally trying to help set you up for success with Microsoft-based solutions. Twice a year, through something...
  • Blog Post: Coming to a computer near you: the Global Relationship Study (GRS) survey

    Every fall and spring, a survey goes out to a few hundred thousand IT folk in Canada asking what they think of Microsoft as a company. The information we get from this survey helps us understand what problems and issues you’re facing and how we can do better. We take the input we get from this...
  • Blog Post: Feedback regarding Office license portability

    Hello Folks, Yesterday, the "TechNet eNews - Revisiting Windows 8 and Your Feedback" mailing went out and in it I did "encourage you to continue to provide great feedback". Well, provide feedback you did…. My mailbox suddenly filled with all kinds of feedback. Some was request for help troubleshooting...