1. Install the TMG BPA from http://isabpa.com on all systems running TMG 2010
2. To run the TMG Data Packager, go to Windows Icon (Start) -> All Programs -> Microsoft ForeFront TMG -> TMG Tools -> TMG Data Packager. (Note: Repeat these steps on all systems in the array to concurrently capture the traffic). (HINT: Try this when there is minimal traffic on the network. If possible, isolate the issue from the network in a lab or if in production, try to do this after normal business hours to produce cleanest results.)
3. The initial screen should be configured as the screenshot on next slide. Make the selections as indicated on the screenshot.
4. Click Next once the selections have been made.
5. Select Modify Options
6. Select Advanced
7. Check the top box for Error, Warn, Func. When complete, click Back.
8. Click Start Data Collection
9. Press the spacebar to start the capture. (Note: You should be up to this point on all systems. You will want to press the spacebar on all the systems at the same time for concurrent capture of the reproduction of the issue.)
10. Perform the repro steps to get the behavior from the client. Once the error condition occurs, press the spacebar on all systems to stop the data.
18. There will be a TMG CAB file that is put on the desktop.