Microsoft Support Lifecycle Policy
Are you sure all the products you are running are supported? If you do not know the details of the Microsoft Support Lifecycle Policy then I recommend you have a read of the BlogMS Resource Guide to the Microsoft Support Lifecycle.
The guide will provide essential information including Lifecycle Management, Product and Service Pack Lifecycle Timelines, Stand-Alone and Security Hotfixes, Cumulative Updates, Extended Hotfix Support Agreements (EHSA) and Custom Support Agreements (CSA).
Managed and Complimentary Support from Microsoft
A detailed guide to complimentary and managed support options is coming soon. It will provide an overview of the various support options including Microsoft Services Premier Support and the Mission Critical Program. Check back here soon...
Self Help: TechNet and MSDN Libraries
The Microsoft TechNET (for IT professionals) and Microsoft MSDN (for developers) are two of the most important sites to help support customers to learn about, deploy, use and support Microsoft products and technologies:
Self Help: Microsoft Help and Support
The Help and Support Website is organised by product and technology and provides up-to-date information for Top Issues, Error Messages, Downloads and Updates, Installing and Upgrades and more.
If you have a question about a Microsoft Office application you will find the Microsoft Office Online Website useful with Help and How To guidance, ClipArt and Templates.
Self Help: Microsoft Events and Webcasts Home
The Events and Webcasts Website is an essential resource and provides access to content that helps everyone to increase their knowledge of Microsoft products and technologies. In person events, Live webcasts, On-demand webcasts, Podcasts, and access to the latest information on TechNet and MSDN Virtual Labs. Many of the events and webcasts are free and available in countries throughout the world.
Self Help: Microsoft Technical Communities
The Microsoft Technical Communities Website (blogs, technical chats, newsgroups and webcasts) provide opportunities to interact with Microsoft employees, experts, and your peers in order to share knowledge and news about Microsoft products and related technologies.
Self Help: Microsoft Security Central
The Microsoft Security Central Website is the definitive location for all Microsoft security related services and information:
Other Essential Resources
The following table provides a list of other essential resources for the implementation, deployment and operation of Microsoft technologies and products.
Microsoft Support – Knowledge Base (KB) Articles Search
242 Microsoft Team blogs searched. 1291 new articles found in 182 blogs between 1 st April 2009 and 30
242 Microsoft Team blogs searched, 116 blogs have new articles in the past 7 days. 298 new articles found
242 Microsoft Team blogs searched, 118 blogs have new articles in the past 7 days. 314 new articles found
242 Microsoft Team blogs searched, 115 blogs have new articles in the past 7 days. 283 new articles found
242 Microsoft Team blogs searched, 98 blogs have new articles in the past 7 days. 254 new articles found
242 Microsoft Team blogs searched. 1246 new articles found in 177 blogs between 1 st May 2009 and 31
242 Microsoft Team blogs searched, 102 blogs have new articles in the past 7 days. 259 new articles found
244 Microsoft Team blogs searched, 110 blogs have new articles. 271 new articles found searching from