Well, I've been in the Xbox Live team for the past 3 days and my head is swimming!  I had never thought about all the work that goes into keeping Xbox Live up and operational, but now that I'm here and get to see it, it's pretty remarkable.  There is a large team working around the clock to make sure that gamers around the world can get on their Xboxes and have a troublefree experience whenever they want to.

Anyway, I'll have more to post down the road, but right now I'm still focusing on getting my feet underneath me so I can start contributing.