Ben Ari's UAG and IAG Blog

Plenty of useful and fun info on UAG, Microsoft's remote access and reverse-proxy product.

Activation completed…Erez Ben Ari logging off

Activation completed…Erez Ben Ari logging off

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As you can guess from the title, this is my last post to this blog. A few weeks ago, I was offered a position as a PM (Program Manager) in the IIS team, and tomorrow is my last day with UAG support. I’ve aspired to be a PM for many years, and that dream has finally come true. In my position as a program manager, I will take part in shaping the future of Microsoft’s Web Server platform and help make it better and more successful.

It’s been a bit over 4.5 years since I joined Microsoft’s customer service and support (1688 days!). It was a rough start…I knew next to nothing about IAG (that was in 2008, before UAG was released), and spending 8+ hours a day on the phone trying to figure out a product with little documentation was very trying. Lucky for me, I had colleagues with super-human skills who helped me along the way. Two years later, UAG came out and by that time, I was already making a name for myself, and being quite successful in my role.

As time passed, I realized that this is the best job I ever had. I had two amazing manages (Jeff and Mohit) who supported my efforts to develop and exercise various peripheral skills such as training, writing and developing code. I was also lucky enough to be to mentor to several other engineers and their success and growth gives me tremendous satisfaction and pride.

Letting all of this go isn’t easy. UAG is not just a job or a product for me – it has become a part of me, and I part of it. Working with my colleagues and customers was something to look forward to every morning and I’ll miss it a lot. This blog will remain as-is, and I hope the vast amount of knowledge I poured into it will continue to serve both my colleagues and customers for years to come (as you might have noticed, I posted over 20 items in the past week, cleaning up various in-progress items I was stashing). I’m afraid I won’t have the resources to investigate and help with UAG issues in the future, so I’m removing the “contact me” link from the blog and I won’t be responding to comments on it. Those resourceful enough will figure out a way to get in touch, but I hope everyone will respectfully honor the boundaries.

Farewell, my friends! I wish all of you fun using UAG, and I’m sure our paths will cross in the future again!

Erez Ben Ari

April 2013




  • Congrats and Thank you for all you've done in this space.  We are losing a valuble asset to this community and regret to seeing you go, but it is what it is.  Good luck on your new ventures!

  • Hi,

    great work for the UAG product and I hope to stay in contact with you in the future

    regards Marc

  • all the best for new role. However you will be missed buddy

  • Enjoy your new job. Being involved in product design such as IIS must be an amazing job.

  • all d very best for your new role and i believe that you will rock that domain too like forefront security.........

  • All that picture is missing is an appropriate quote: "Uncle Ben Ben wants YOU to use IIS server" :-)

  • Sounds like the end of UAG when th captain is leaving the ship :-) Perhaps it also makes sence... I don't hope this is the case

  • Sounds to me like the beginning of the end :(

    The UAG community will miss you much

  • So UAG is being shutdown.

  • Once again, your Blog and YOU have helped a lot over this last years! Good luck!!! :-)

  • Activiation Completed.. Shutdown Pending..

  • Wishing you a great success like UAG in IIS arena...

  • Congrats and thanks for the help over the years. Time to start thinking about using IIS I suppose.

  • Ben..

    Wishing you a great success in IIS area & thank you for helping us over the yesrs. We all UAG guys will miss you.

  • Thank you for all the help over the years and wishing you well in your next adventure.

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