System Center User Group is hosting a free event on System Center Service Manager on 19 January 2010 with Nigel Cain, senior program manager in Microsoft’s Virtualization & Datacenter Management team, at the Microsoft offices in Zaventem. The event will start at 18:45 and end around 21:00.

From the website:

In this session, we will take a detailed look at how Service Manager integrates with Operations Manager (SCOM) and Configuration Manager (SCCM) to help you to more effectively manage systems in your data center, learn how to define and manage business services, manage change to those services and create incidents when components fail or degrade.