Based on the interviews with the nine existing customers, Forrester constructed a TEI framework for a composite organization and the associated ROI analysis illustrating the financial impact areas. As seen in Table 1, the ROI for our composite company, computed from hard benefits, is 48% with a breakeven point (payback period) of less than six months after deployment.

E2010EConomicImpact

Exchange 2010 Business Value: The study provides a clear list of Exchange 2010 value-proposition points. Here are the key benefits mentioned in the report:

  • Cost avoidance of storage
  • Reduced cost of high availability and disaster recovery
  • Savings in backup systems and staff
  • Fewer help desk or support calls
  • Cost reduction of extending mobility
  • Enhanced message filtering
  • Simplified compliance and legal eDiscovery
  • Voicemail cost avoidance

The white-paper has 3-year projected present value estimations. Consider this document a great starting point to build the business case for Exchange 2010 with your customers.

Get the whitepaper at :  http://download.microsoft.com/download/7/5/0/75068B44-0A70-4BBF-9824-01ECF076F7AE/TheTotalEconomicImpact_pdf_11042009.pdf