WHEN: Thursday, September 27, 2007 9 AM Pacific
WHAT: During this webcast, we will explore in more depth some of the service opportunities that were identified in part 1 of this series (http://www.msreadiness.com/CourseDetail.aspx?id=6510). We will also be providing a number of links to resources and materials that you can use to get started in these areas. We have invited several prominent Microsoft Partners to participate on the webcast, to share their knowledge, insight, and experience to help you get started in these areas:
Karl Palachuk, with KPEnterprises Business Consulting, Inc., will discuss Hardware as a Service, which is a bundling of hardware, software, and support into one monthly payment. Learn how Karl leverages Microsoft Finance to drive more business with his customers using this bundled approach.
Dana Epp (Microsoft MVP), with Scorpion Software, will discuss Security Assessments, the Baseline Security Analysis Tool, and compatible product up-sells in the security space. Learn how Dana has created a tremendously successful business around addressing customer security needs.
Scott Scrogin, with Heartland Technology Solutions, will discuss Business Process Improvement strategies. Learn how to take your relationship with your customers beyond technology point solutions and engage with them on a strategic business level.
Robert Guchee, with Parsec Computer Corp., will discuss opportunities around Windows Mobile, one of the hottest growth areas in the small business market. Robert will share his insights on using mobility services to engage more deeply with your customers.
In addition, we will be giving away SIX FREE BOOKS per webcast from SMB Nation Press, SMB Consulting Best Practices by Harry Brelsford. Six winners receiving one book each will be selected in a random drawing from the attendees who fill out the user satisfaction survey at the conclusion of each webcast.