Pieces of me on community...

Reflections regarding the intersection of community and technology, broadly defined. A pit stop on the way to the next phase of Microsoft community solutions

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  • Blog Post: Thanks Bill!

    I don't know if Bill's actual last day will be like the video below, but I'm sure it will be memorable. Thanks for all the insights, vision and humor all these years. I look forward to seeing all of the wonderful things that he'll be doing at the Bill and Melinda Gates Foundation for years to come. Video...
  • Blog Post: Organize your life (or at least your favorite urls) with Social Bookmarks

    While browser favorites, or bookmarks, can help people find the web sites they need, many websites are not easily categorized into the folder model common with browser bookmarks. If this situation sounds familiar to you, then Social Bookmarks can help. Social Bookmarks present a new way for you to...
  • Blog Post: Web 2.0 Expo New York 2008 highlights

    This past week, I had the honor of going to O'Reilly's Web 2.0 Expo in New York City . Overall, it was a great event that allowed me to connect with some of the great minds in the industry in addition to learning a lot. Some highlights from the conference: Tim O'Reilly's keynote -- as someone who...
  • Blog Post: Support forums via video?

    Alex Barnett has a post pointing to Chris Prillo's video tech support experiment and wonders if this is the beginning of an online video-based technical support network. Given the amount of interest in UGC, videos, and all of the various home improvement / DIY shows, this is a natural fit. Indeed, there...