Pieces of me on community...

Reflections regarding the intersection of community and technology, broadly defined. A pit stop on the way to the next phase of Microsoft community solutions

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  • Blog Post: When individual interests and the public good intersect

    With a new fiscal year upon us, my role is shifting a bit. as a part of that, i've been taking a closer look at community planning, broadly speaking. during this process, i keep on coming back to a best practice of sorts that occurs when individual interests intersect with the public good. while...
  • Blog Post: Achieving that flow state for user experiences

    What would happen if you took great game design principles and applied them to product development for something other than games? Would you get a really fun and engaging product? Or would you get a product that completely misses the mark? I don't know the answer just yet, but I suppose that is one of...
  • Blog Post: Design patterns for reputation? Or is that recognition?

    It is great to see Randy Farmer's work on reputation published in Yahoo's Design Pattern Library . I like the level of detail, and the visualizations help to capture the mutitude of ways of representing this. As exicted as I am to see this, I'm not sure I would call these "reputation." Instead, these...
  • Blog Post: Is love more powerful than the web?

    With two high profile product launches being a bit bumpy ( here , here ) I can't help but wonder if the all of the love for their products (and the spread of love via social networks) is causing strain on the underlying infrastructure. Course, from a community standpoint, this sounds like a good problem...
  • Blog Post: Web 2.0 Expo New York 2008 highlights

    This past week, I had the honor of going to O'Reilly's Web 2.0 Expo in New York City . Overall, it was a great event that allowed me to connect with some of the great minds in the industry in addition to learning a lot. Some highlights from the conference: Tim O'Reilly's keynote -- as someone who...
  • Blog Post: Ryan Turner's conceptual map of the social web...

    I ran across a great visualization about the social web from Ryan Turner . While I don't believe it quite captures what he writes, the image does capture a great deal of the complexity around social media and communities in my opinion. First, what I love... I'm at the center Actually, it's not...
  • Blog Post: "Ownership" of community?

    That was a question I got at TechEd Developers 2007. While I am technically on point for planning community different aspects (along with others) on MSDN and TechNet, I know that I do not "own" it. There are others, for example, focused on community from an audience specific (developers, IT professionals...
  • Blog Post: Terminology towards a more personalized experience

    "Hi, my name is Brian. What's your name?" "Hey you! Who are you? What do you prefer to be called?" User? Customer? People? Friends? Josh Bernoff of Forrester recently set off some discussion around the term "user." He says he's sick of users . Instead he would rather think of "users" as people...
  • Blog Post: Notes on "The MAIN model for understanding tech effects on credibility"

    I recently ran across a fascinating paper in MacArthur Foundation Series on Digital Media and Learning by S. Shayam Sundar titled, " The MAIN Model: A Heuristic Approach to Understanding Technolgy Effects on Credibility ." Given the work that we're doing on recognition, this paper on credibility seemed...