Pieces of me on community...

Reflections regarding the intersection of community and technology, broadly defined. A pit stop on the way to the next phase of Microsoft community solutions

July, 2007

  • quick note on third places

    Scott Hanselman , a recent Microsoft hire, poses a question to software developers about identifying their third places. I don't know Scott, but I love the fact we have more folks joining MS who are familiar with the notion of third places and the like...
  • Terminology towards a more personalized experience

    "Hi, my name is Brian. What's your name?" "Hey you! Who are you? What do you prefer to be called?" User? Customer? People? Friends? Josh Bernoff of Forrester recently set off some discussion around the term "user." He says he's sick of users...
  • When individual interests and the public good intersect

    With a new fiscal year upon us, my role is shifting a bit. as a part of that, i've been taking a closer look at community planning, broadly speaking. during this process, i keep on coming back to a best practice of sorts that occurs when individual interests...