Here’s another heads up on a new AVIcode Knowledge Base article we published this morning. This one talks about how to fix an issue where the upgrade of AVIcode SE-Viewer from version 5.0 to 5.7 fails with “Can not upgrade currently installed version of AVIcode Intercept SEViewer.”
When you try to upgrade AVIcode SE-Viewer from version 5.0 to 5.7, you receive the following message:
Can not upgrade currently installed version of AVIcode Intercept SEViewer. Please uninstall the product before running this setup.
AVIcode Intercept Studio 5.7 does not support direct upgrade from SE-Viewer 5.0 because of differences in how the two versions configure IIS.
To work around this limitation, uninstall SE-Viewer 5.0, manually remove the IIS components and install SE-Viewer 5.7. After the installation, you can run the SE-Viewer Configuration Utility to upgrade the existing database. Please see More Information for detailed steps.
Use the following steps to migrate from SE-Viewer 5.0 to 5.7:
The information above was published today in the following Microsoft Knowledge Base article written by Senior SEE Michael Sadoff:
KB2519822 - You cannot upgrade AVIcode SE-Viewer 5.0 to 5.7
J.C. Hornbeck | System Center Knowledge Engineer
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