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  • Blog Post: Two Minute Drill: RELOG.EXE

    Following on from our last Two Minute Drill, today's topic is the RELOG.EXE utility.  RELOG.EXE creates new performance logs from data in existing performance logs by changing the sampling rate and / or converting the file format.  RELOG.EXE is not a new tool - it is however one of those tools...
  • Blog Post: “Unknown Publisher”? Where did this dialog box come from?

    Hello AskPerf readers!  My name is Don Geddes, and I am a Support Escalation Engineer on the Performance team.  Over the last couple of months, we’ve been getting quite a few calls on a new popup dialog box that occurs when connecting to a web site that hosts Terminal Services connections or...
  • Blog Post: Terminal Services and ClearType

    Over the last couple of weeks, we have had some customers asking about support for ClearType in a Terminal Services session.  Now, if you’re not sure what exactly ClearType is, the ClearType information page on the Microsoft site has information on the basics of ClearType.  In a nutshell though...
  • Blog Post: Suggested hotfixes for WMI related issues on Windows platforms *Updated August 9th, 2013*

    Hi all, Some of the most difficult issues we face here on the Performance Team are WMI related issues. WMI is very pervasive, and when it breaks, you can experience a myriad of symptoms that are often very difficult to troubleshoot and fix. Here are a few examples of the symptoms that can occur, and...
  • Blog Post: The Case of the Unsigned Printer Drivers and .NET 3.5 Service Pack 1

    Hello AskPerf – my name is Craig Marcho, and I am a Support Engineer on the Performance team in Texas. Have you recently updated to .Net Framework 3.5 Service Pack 1? Are you now seeing prompts when trying to install inbox printer drivers warning that the printers have not passed Windows Logo testing...
  • Blog Post: MS09-065 – Tracking a New Issue on Windows XP

    Good morning folks!  Sorry that today’s post is a little later than usual.  We’ve been tracking an issue related to Microsoft Security Bulletin MS09-065 ( KB Article 969947 ) on Windows XP.  You may notice odd behavior including system hangs, bugchecks or even blank desktops during RDP...
  • Blog Post: Remote Desktop Services: Announcements

    Good morning all – today’s post is a very brief one regarding new announcements concerning Remote Desktop Services.  The original announcements were made on the Remote Desktop ServicesTeam blog . RDS CAL Single Pack now available in Retail channel – Remote Desktop Client Access Licenses (CAL’s)...
  • Blog Post: Two Minute Drill: LOGMAN.EXE

    Today we are continuing on with our Two Minute Drill series. Our topic in this post is one that we discuss quite frequently with customers - namely the automation of creating Performance Monitor and Trace Logs. Most administrators are comfortable creating Local and Remote Performance Monitor logs using...
  • Blog Post: Managing the System Managed Page File

    Hello again AskPerf!  Today’s post comes to us courtesy of Mike Morales, one of our Escalation Engineers here in Irving, TX.  For those of you who have been with AskPerf for a while, Mike wrote a post for us a few months ago on UMDH.EXE .  We’ve discussed the page file in a number of different...
  • Blog Post: Breaking News: Argentina DST Change

    Hey folks – in the midst of our Windows 7 / Windows Server 2008 R2 Launch Series, we have some information regarding Argentina and the DST change.  Argentina has determined that they will not be observing the DST change on October 18th.  The time change (moving the clocks forward one hour)...
  • Blog Post: Windows XP Service Pack 3 RTM / RTW

    Last week, we announced the release of Windows XP Service Pack 3 (SP3) to manufacturing (RTM). Windows XP SP3 includes previously released updates for the OS and also a small number of new updates. The current timeline for XP SP3 availability is as follows: Release to the Web (RTW) on April 29, 2008...