Thoughts from the EPS Windows Server Performance Team
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Some of the most difficult issues we face here on the Performance Team are WMI related issues. WMI is very pervasive, and when it breaks, you can experience a myriad of symptoms that are often very difficult to troubleshoot and fix. Here are a few examples of the symptoms that can occur, and that are addressed by the hotfixes listed at the bottom of this post:
More granular symptoms:
And here are the hotfixes that we recommend if you are experiencing WMI problems in Windows:
Hotfix list for Windows 7 and Windows Server 2008 R2
2831347 Roaming user profiles are corrupted when a monitoring program executes a WMI query on a Windows Server 2008 R2 SP1-based RDS serverhttp://support.microsoft.com/?id=2831347
2705357 The WMI process stops sending events to WMI clients from a Windows 7-based or Windows Server 2008 R2-based serverhttp://support.microsoft.com/kb/2705357
2692929 "0x80041001" error when the Win32_Environment WMI class is queried by multiple requestors in Windows 7 or in Windows Server 2008 R2http://support.microsoft.com/kb/2692929
2617858 Unexpectedly slow startup or logon process in Windows Server 2008 R2 or in Windows 7http://support.microsoft.com/kb/2617858
2465990 "0x80041002 (WBEM_E_NOT_FOUND)" error occurs when you try to open a WMI namespace on a computer that is running Windows 7 or Windows Server 2008 R2http://support.microsoft.com/kb/2465990
2492536 Msinfo32.exe takes a long time to display or export system information on a computer that has many MSI-X-supported devices and that is running Windows 7 or Windows Server 2008 R2http://support.microsoft.com/kb/2492536
982293 The Svchost.exe process that has the WMI service crashes in Windows Server 2008 R2 or in Windows 7http://support.microsoft.com/kb/982293
974930 An application or service that queries information about a failover cluster by using the WMI provider may experience low performance or a time-out exceptionhttp://support.microsoft.com/kb/974930
Hotfix list for Windows Vista and Windows Server 2008
2639845 The memory usage of an application or a service keeps increasing when it loads and unloads the Netshell.dll module frequently in Windows Vista or in Windows Server 2008http://support.microsoft.com/kb/2639845
2464876 The WMI repository is corrupted on a computer that is running Windows Server 2008 or Windows Vistahttp://support.microsoft.com/kb/2464876 973243 The default gateway is missing on a computer that is running Windows Server 2008 or Windows Vista after the computer restarts if the default gateway is set by using the Netsh commandhttp://support.microsoft.com/kb/973243
Hotfix list for Windows Server 2003 SP2
2257980 "0x80041002 (WBEM_E_NOT_FOUND)" error code occurs when you try to open a WMI namespace on a computer that is running Windows Server 2003 SP2http://support.microsoft.com/kb/2257980 For all supported x86-based versions of Windows Server 2003
Hotfix list for Windows XP
933062 A hotfix is available that improves the stability of the Windows Management Instrumentation repository in Windows XPhttp://support.microsoft.com/kb/933062
Til next time,
Congratulations great post
I had KB2492536 missing in my list (social.technet.microsoft.com/.../list-of-wmi-related-hotfixes-for-windows-7-and-windows-server-2008-r2.aspx).
Wait, how is support.microsoft.com/.../2617858 different from support.microsoft.com/.../2505348 ? Don't they both fix wmi verification of large repositories?
Isn't 2465990 superseded by 2617858? They replace the same files.
Justin: yes it does, but 2465990 was left on the list.
Hotfixes supersede each other only if the replaced files are from the same servicing branch. Please see blogs.technet.com/.../how-does-windows-choose-which-version-of-a-file-to-install.aspx for some information on that process.
I applied the Hotfix list for Windows Server 2003 SP2 and reboot the server.
Then I run wmidiag tool. The error of 0x80041002 still occur.
I am having problems with "Repository growing large related to OBJECTS.DATA file" and at some point when the repository file get very bloated on our RDS servers i need to ResetRepository to get things up and running for a couple of months.
No i need to install all the hotfixes or is there just one that will fix my issue ?