Thoughts from the EPS Windows Server Performance Team
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TROUBLESHOOTING PACKAGE INSTALLATION
Description: Microsoft Windows Installer Service is an installation and configuration service included in Windows. It allows you to add, modify, and remove applications provided as Windows Installer (*.msi) packages. Note, this service is set to Manual by default, and only starts when needed (On-Demand).
Scoping the Issue: There are a number of steps to carry out that will help to more clearly define the nature of the issue:
Data Gathering: In all instances, collecting either MPS Reports with the General, Internet and Networking, Business Networks and Server Components diagnostics, or a Performance-oriented MSDT manifest must be done. Additional data required may include the following:
Troubleshooting / Resolution: There are several steps that you can take:
I'm trying to find how to reinstall Windows FAX and SCAN. The feature is checked, but I'm guessing I deleted it some time in the past. It should be easier to find how to do this.