TS: Terminal Server Group Policies

Description:  Terminal Server group polices refers to the implementation of Group Policy objects (GPOs) to the Terminal Services server to control the Terminal Server or Remote Desktop Server settings in an Active Directory domain.

Scoping the Issue:  When scoping an issue of this type, it is important to make the distinction between group policies that control Terminal Server or Remote Desktop Server settings and general group policies that might be applied to a Terminal Server.

Group Policies for Windows Server 2003 and Windows Server 2008 are located in the following container:

· Computer Configuration/Administrative Templates/Windows Components/Terminal Services

· User Configuration/Administrative Templates/Windows Components/Terminal Services

Group Policies for Windows Server 2008 R2 are located in the following container:

· Computer Configuration/Administrative Templates/Windows Components/Remote Desktop Services

· User Configuration/Administrative Templates/Windows Components/Remote Desktop Services

Most issues involving group policy on Terminal Servers are due to the policy not applying to the server, but other common issues also include problems with unintended or unexplainable behavior of group policy settings after they have been applied to a computer or a user.

Data Gathering: In all instances, collecting either MPS Reports with the General, Internet and Networking, Business Networks and Server Components diagnostics, or a Performance-oriented MSDT manifest must be done.  Additional data required will include the following:

· A USERENV log (Windows Server 2003) or a GPSVC log (Windows Server 2008)

· Directory Services-oriented MSDT manifest

· Details of the Active Directory domain architecture

· A GPRESULT report from the affected user or machine

· A policy settings report from Group Policy Management Console

Additional Resources:

260370 How to apply Group Policy objects to Terminal Services servers

http://www.microsoft.com/windowsserver2003/gpmc/default.mspx
http://www.microsoft.com/windowsserver2003/gpmc/gpmcintro.mspx

250842 Troubleshooting Group Policy application problems

http://support.microsoft.com/default.aspx?scid=kb;EN-US;250842