From time to time, a customer support incident for a bugcheck will make its way over to us on the Performance team.  Those of you that have worked with support engineers on the Performance team already know that we generally don’t work with bugcheck...

We deal with application and service issues on a daily basis.  Normally the problems relate to applications not performing as expected, hanging or crashing.  However, every so often someone will ask us what network port a service is using. ...

Hello AskPerf readers.  My name is Scott McArthur and  I am a Support Escalation Engineer with the Setup & Cluster team.  I know you’re probably thinking that one of us has somehow found our way to the wrong blog!  I recently ran...

Hi, my name is Mark Ghazai and I am a Support Escalation Engineer on the Performance team.  Today, we’re going to discuss how to modify the Remote Desktop option on the Windows Server 2008 TS Web Access page.  This has been a fairly common question...

Today’s post is a friendly reminder about the August 2008 Cumulative DST Packages for Windows which have been released to the Microsoft Download Center for supported versions of Windows XP, Windows Server 2003, Windows Vista and Windows Server 2008. ...

Every so often, a customer needs to enable logging on their print queues to capture as much information about print activities on their server.  Configuring the logging options is actually quite an easy administrative task, but there are a couple...

File system filter drivers are often the topic of some interesting discussions when working on server performance issues.  Understanding how a file system filter driver works is the topic of today’s post.  We’ll also quickly discuss one of the...

We are doing some research into how our readers view our blogs and how we can improve them. To that end, we are conducting a survey of our blog readers. Below is the request from Ed Jolly, one of our directors: Greetings Blog Readers, ...

Although Internet Explorer support is no longer part of our portfolio on the Performance team, we do still keep an eye on what’s going on in the world of IE.  The IE team is looking for Beta Testers.  Below is the post from the IE Team Blog...

Hello again AskPerf!  This is Austin.  In my last post, we discussed how to get a network trace using OneClick.  Today, I’m going to show you how you might use that data.  The example I am going to use is for a file server that is...