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  • Blog Post: Accelerating Your IT Career

    Your career isn’t win or lose anymore, it is win or die. The days of guaranteed work, pensions, and sticking with one company for fifty years are gone. Success has returned to something Cro-Magnon man would recognize: if you’re good at what you do, you get to eat. I recently spoke to university graduates...
  • Blog Post: Friday Mail Sack: Unintended Hilarity Edition

    Hiya folks, Ned here again with another week’s questions, comments, and oddities. This time we’re talking: GPMC inconsistent permissions error ADMT multiple servers DFSR staging calculation performance USMT and MAX_PATH DFSR port 5722 on members Common AD support topics...
  • Blog Post: So long and thanks for all the fish

    My time is up. It’s been eight years since a friend suggested I join him on a contract at Microsoft Support (thanks Pete). Eight years since I sat sweating in an interview with Steve Taylor , trying desperately to recall the KDC’s listening port (his hint: “German anti-tank gun”). Eight years since I...
  • Blog Post: Friday Mail Sack: Wahoo Edition

    Hi folks, Ned here again. This week we talk GUI metadata cleanup, your useless manager (attributes), USMT abandonment and weight issues, the meaning of the DFSR nothing state, and the usual “other stuff.” Metadata cleanup when moving DCs The Manager and ManagedBy attributes Overriding...
  • Blog Post: Friday Mail Sack: Charlotte Edition

    Hiya folks, Ned back with a palette-cleansing Mail Sack after this monstrosity . This week we talk about: To customize AD schema or not DC and root hints USMT and the case of the missing apps DFSR and %SYSTEMROOT% More fun with DC Same As Parent domain zone records Speeding up DFSN...
  • Blog Post: Friday Mail Sack: Robert Wagner Edition

    Hello folks, Ned here again. This week, we discuss: Computer and user name uniqueness DFSR file size matters The weird user unlock in ADUC RDC extras USMT versus full disk encryption DFSN and standalone interlink timing DFSR conflict folder growth Other stuff Things have...
  • Blog Post: One of us: What it was like to interview for a support role at Microsoft

    Hello, Kim here again. We get many questions about what to expect when interviewing at Microsoft. I’m coming up on my two year anniversary at Microsoft and I thought I would share my experience in the hope that it might help you if you are interested in applying to Microsoft Support ; if nothing else...