Kip Ng gives the sometimes unpopular but ultimately best advice:

IT Operations: The Reasons Why You Don’t Want To Be Unique

OpsVault is a newish blog by PFE’s talking about operational best practices; some of it is pretty common sense, some not so much. They raise topics that are worth some lively discussion (I sometimes wish they were a bit longer, commenting might encourage this). Give them a look.

- Ned "ok, now I'm really on vacation, I mean it" Pyle