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  • Blog Post: Deploy Windows to Surface Pro 3 using Microsoft Deployment Toolkit

    Hi, my name is Scott McArthur and I am Senior Support Escalation Engineer on the Deployment/Devices team. In today’s blog I am going to go over the steps to deploy Windows 8.1 Enterprise X64 Update to a Surface Pro 3. In this example I will be using the following deployment technologies Microsoft...
  • Blog Post: Deploying Surface Pro 3 Pen and OneNote Tips

    Hi, my name is Scott McArthur and I am Senior Support Escalation Engineer on the Deployment/Devices team. In today’s blog I am going to go over some tips for deploying Surface Pro 3 related to the Pen and OneNote integration. Note: The Surface Pro 3 Pen functionality requires OneNote 2013 or...
  • Blog Post: Windows 8.1 preview build reboots every 2 hours

    Today’s blog is regarding the expiration of the Windows 8.1 preview build which occurred yesterday January 15 th , 2014. If you installed the Windows 8.1 preview build and have not upgraded to 8.1 RTM you may notice that your machine is rebooting itself every 2 hours and you should also be getting...
  • Blog Post: How To Verify or Check your KMS/MAK Product Key

    Hello, my name is Scott McArthur. I am a Senior Support Escalation Engineer in the Windows group and today’s blog will cover a common question we get involving product keys. Many times you may have a product key but you need to find out what type of key it is. We will use the VAMT 2.0 tool to accomplish...
  • Blog Post: Error Message: Windows cannot access the required file d:\sources\install.wim when replacing install.wim with custom install.wim

    My name is Scott McArthur, a Senior Support Escalation Engineer who focuses on deployment issues. My topic for today’s blog entry involves an issue where a customer was deploying Windows Server 2008 by replacing the default install.wim on the Windows Server 2008 media with a custom install.wim.  ...
  • Blog Post: Adding New Timezones to Windows XP/Windows Server 2003 Sysprep.inf deployments

    Hello, my name is Scott McArthur. I am a Senior Support Escalation Engineer in the Windows group and today’s blog will cover specifying new and updated timezones in sysprep.inf for Windows XP and Windows Server 2003. When deploying Windows XP or Windows Server 2003 with a sysprep image you must specify...
  • Blog Post: Deployment Options for UEFI based Computers

    Today’s blog will discuss support for UEFI with Microsoft Deployment Toolkit and other deployment tools.  First we should discuss why this change is occurring.  Today’s BIOS has been around for a long time.  Some of the limitations include: 16bit code 1mb address space limitation Slow...
  • Blog Post: Windows Server 2008 R2: No Recording Tab for CD/DVD burner

    Today’s blog will cover burning CD/DVD’S in Windows Server 2008 R2. When you are logged into a Windows Server 2008 R2 computer you may notice that you cannot burn a CD/DVD and/or the recording tab is missing from the properties of your CD/DVD drive in my computer. By default accounts other than localsystem...
  • Blog Post: Surface Pro Firmware and Driver Pack for Enterprise deployments

    Today I am going to discuss the Surface Pro Firmware and Driver Pack. The Surface Pro Firmware and Driver Pack is a collection of drivers and firmware updates that Enterprise will need if they want to deploy their own custom image to the Surface Pro using Microsoft Deployment Toolkit, System Center Configuration...
  • Blog Post: Update to KB968912

    Hello, my name is Scott McArthur. I am a Senior Support Escalation Engineer in the Windows group and today’s blog will cover a number of issues we have encountered here in support with the following update. These updates will eventually be incorporated into the Knowledge Base article but we wanted to...
  • Blog Post: Installing Volume Activation Services Role in Windows Server 2012 to Configure ADBA

    Hello, Today’s blog will walk you through installing the Volume Activation services role on Windows Server 2012 so you can configure Active Directory Based Activation (ADBA). Initial Configuration of Active Directory Based Activation 1. After installing Windows Server 2012 open Server Manager and choose...
  • Blog Post: Installing Volume Activation Services Role in Windows Server 2012 to setup a KMS Host

    Hi, Today’s blog will walk you through installing the Volume Activation services role on Windows Server 2012 so you can setup a new Windows Server 2012 KMS host. Initial Configuration of a new Windows Server 2012 KMS host 1. After installing Windows Server 2012 open Server Manager and choose “Add roles...
  • Blog Post: Using System File Checker (SFC) To Fix Issues

    Both Windows Vista and Windows Server 2008 include the System File Checker (SFC) tool. Previous operating systems included this tool also. This discussion is specific to Windows Vista and Windows Server 2008. If you would like more information on previous operating systems see the following KB article...
  • Blog Post: KMS 1.1 For Windows Server 2003 Installation Issues

    KMS 1.1 For Windows Server 2003 Installation Issues Hello my name is Scott McArthur and I am a support escalation engineer in the Windows Platforms group and specialize in activation issues. We have had a number of support calls around issues with KMS 1.1 for Windows Server 2003. There are two different...
  • Blog Post: KMS_Error_0xC004C008_Activating_Client

    Hello, my name is Scott McArthur. I am a Senior Support Escalation Manager in the Windows group and today’s blog will cover KMS volume Activation. With Windows Vista we introduced 2 methods for activating volume license versions of Windows. Key Management Service (KMS) and Multiple Activation Key (MAK...
  • Blog Post: Windows 7/2008R2 SP1 AIK Supplement Update Installation and Information

    With the release of Windows 7 and Windows Server 2008 R2 Service Pack 1(SP1) we have also released a new version of the Windows 7 AIK or WAIK.  The SP1 version is more of a supplement to the current version and not a full replacement of the AIK.  The update includes an update to Windows PE...
  • Blog Post: KMS Host Client Count not Increasing Due to Duplicate CMID'S

    Hello, my name is Scott McArthur.   I am a Senior Support Escalation Engineer in the Windows group and today’s blog will cover an issue involving KMS activation and deployment of images.     This issue seems to be more prevalent today due to the various tools used to clone images...
  • Blog Post: Microsoft Deployment Toolkit 2012 Update1 Media Deployment USB drive for UEFI computer

    In today’s blog I am going to cover an issue related to using Microsoft Deployment Toolkit 2012 Update1 to deploy an image to Surface Pro using media deployment point. Notes: This issue is not specific to Surface Pro and could occur with other UEFI computers. This may be addressed in later version of...
  • Blog Post: KMS Count is not increasing

    Today’s blog will cover KMS volume activation and the KMS count. Many times customers will contact us and report that their KMS count is not as high as they think it should be or it is not increasing. You may also see the following error message when you try to activate 0xc004f038:  The Software...
  • Blog Post: Open File Security Warning Prompt during Deployment

    Today’s blog is going to cover an issue we have seen a couple of times now with customers utilizing Microsoft Deployment Toolkit (MDT) to Deploy Windows although it can happen with any deployment tool out there. Issue: During deployment of Windows or even after Windows is deployed you see an Open File...
  • Blog Post: Customizing Default users profile using CopyProfile

    Today’s blog is going to cover some issues around customizing default user profiles when deploying Windows. There are a number of resources available on the CopyProfile topic 973289 How to customize the default local user profile for Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008...
  • Blog Post: Installing Windows 7 on UEFI based computer

    Many new computers are shipping with the option to boot Unified Extensible Firmware Interface ( UEFI ) instead of standard BIOS.   In today’s blog I walkthrough how I installed Windows 7 SP1 X64 Enterprise on a Dell Latitude E6410 laptop that supports UEFI.   The screenshots are specific to...
  • Blog Post: Unattended Setup of Windows 8 to Surface Pro

    In today’s blog I am going to explain how you can do an unattended setup of the default Windows 8 Enterprise X64 install.wim to a Surface Pro from a USB drive. Unattended setups are not new but when you are deploying to the Surface Pro (or any other UEFI system) there are some special considerations...
  • Blog Post: MDT 2010: Incorrect wimgapi.dll version causing WIM mounting issues

    Today’s blog will cover an issue we have seen with Microsoft Deployment Toolkit 2010.   You may see one or more of the following error messages when generating or updating boot images and other actions in MDT that involve the Lite Touch Images: Unable to mount the WIM, so the update process cannot...
  • Blog Post: Product Key not accepted after Integrating SP3 media

    This blog entry covers a issue that some customers have encountered with the release of SP3 for Windows XP. The service pack supports the use of the /integrate command to integrate(or also called slipstream) SP3 into a Windows XP flat. It is supported to run the command with the following media Windows...