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  • Blog Post: Updating Surface Pro 3 firmware (Cross Post)

    Hi this is Scott McArthur and I just wanted to call attention to a blog that I worked on with some of our PFE engineers that just posted related to Surface. How to Update the Surface Pro 3 Firmware Offline using a USB Drive http://blogs.technet.com/b/askpfeplat/archive/2014/10/20/how-to-update...
  • Blog Post: Asset Tag Tool for Surface Pro 3

    Hi my name is Scott McArthur and I want to call out a tool that recently came out that allows Enterprise customers to set Asset Tags on Surface Pro 3. This tool is available for download at the following location: http://www.microsoft.com/en-us/download/details.aspx?id=44076 The tool requires...
  • Blog Post: Deploy Windows to Surface Pro 3 using Microsoft Deployment Toolkit

    Hi, my name is Scott McArthur and I am Senior Support Escalation Engineer on the Deployment/Devices team. In today’s blog I am going to go over the steps to deploy Windows 8.1 Enterprise X64 Update to a Surface Pro 3. In this example I will be using the following deployment technologies Microsoft...
  • Blog Post: Deploying Surface Pro 3 Pen and OneNote Tips

    Hi, my name is Scott McArthur and I am Senior Support Escalation Engineer on the Deployment/Devices team. In today’s blog I am going to go over some tips for deploying Surface Pro 3 related to the Pen and OneNote integration. Note: The Surface Pro 3 Pen functionality requires OneNote 2013 or...
  • Blog Post: Windows 8.1 preview build reboots every 2 hours

    Today’s blog is regarding the expiration of the Windows 8.1 preview build which occurred yesterday January 15 th , 2014. If you installed the Windows 8.1 preview build and have not upgraded to 8.1 RTM you may notice that your machine is rebooting itself every 2 hours and you should also be getting...
  • Blog Post: KMS Count is not increasing

    Today’s blog will cover KMS volume activation and the KMS count. Many times customers will contact us and report that their KMS count is not as high as they think it should be or it is not increasing. You may also see the following error message when you try to activate 0xc004f038:  The Software...
  • Blog Post: Open File Security Warning Prompt during Deployment

    Today’s blog is going to cover an issue we have seen a couple of times now with customers utilizing Microsoft Deployment Toolkit (MDT) to Deploy Windows although it can happen with any deployment tool out there. Issue: During deployment of Windows or even after Windows is deployed you see an Open File...
  • Blog Post: How To Verify or Check your KMS/MAK Product Key

    Hello, my name is Scott McArthur. I am a Senior Support Escalation Engineer in the Windows group and today’s blog will cover a common question we get involving product keys. Many times you may have a product key but you need to find out what type of key it is. We will use the VAMT 2.0 tool to accomplish...
  • Blog Post: Error Message: Windows cannot access the required file d:\sources\install.wim when replacing install.wim with custom install.wim

    My name is Scott McArthur, a Senior Support Escalation Engineer who focuses on deployment issues. My topic for today’s blog entry involves an issue where a customer was deploying Windows Server 2008 by replacing the default install.wim on the Windows Server 2008 media with a custom install.wim.  ...
  • Blog Post: Adding New Timezones to Windows XP/Windows Server 2003 Sysprep.inf deployments

    Hello, my name is Scott McArthur. I am a Senior Support Escalation Engineer in the Windows group and today’s blog will cover specifying new and updated timezones in sysprep.inf for Windows XP and Windows Server 2003. When deploying Windows XP or Windows Server 2003 with a sysprep image you must specify...
  • Blog Post: Customizing Default users profile using CopyProfile

    Today’s blog is going to cover some issues around customizing default user profiles when deploying Windows. There are a number of resources available on the CopyProfile topic 973289 How to customize the default local user profile for Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008...
  • Blog Post: Installing Windows 7 on UEFI based computer

    Many new computers are shipping with the option to boot Unified Extensible Firmware Interface ( UEFI ) instead of standard BIOS.   In today’s blog I walkthrough how I installed Windows 7 SP1 X64 Enterprise on a Dell Latitude E6410 laptop that supports UEFI.   The screenshots are specific to...
  • Blog Post: Unattended Setup of Windows 8 to Surface Pro

    In today’s blog I am going to explain how you can do an unattended setup of the default Windows 8 Enterprise X64 install.wim to a Surface Pro from a USB drive. Unattended setups are not new but when you are deploying to the Surface Pro (or any other UEFI system) there are some special considerations...
  • Blog Post: MDT 2010: Incorrect wimgapi.dll version causing WIM mounting issues

    Today’s blog will cover an issue we have seen with Microsoft Deployment Toolkit 2010.   You may see one or more of the following error messages when generating or updating boot images and other actions in MDT that involve the Lite Touch Images: Unable to mount the WIM, so the update process cannot...
  • Blog Post: Product Key not accepted after Integrating SP3 media

    This blog entry covers a issue that some customers have encountered with the release of SP3 for Windows XP. The service pack supports the use of the /integrate command to integrate(or also called slipstream) SP3 into a Windows XP flat. It is supported to run the command with the following media Windows...
  • Blog Post: Windows 8 and Windows Server 2012 Recommendations for Activation

    Hi, Today’s blog will cover the options available if you are deploying Windows 8 and/or Windows Server 2012 to an existing KMS activation configuration. It references two other blogs Installing the Volume Activation Services Role in Windows Server 2012 to setup a KMS host Installing the Volume Activation...
  • Blog Post: Sysprep, SkipRearm, and Image Build Best Practices

    Running sysprep Today's blog will cover a common question we get with deploying Windows. The question usually starts as "How many times can I run sysprep"? While the answer is simple it requires a more detailed explanation. When sysprep executes, one of the sysprep providers is responsible for resetting...
  • Blog Post: How To: Activate Windows Server 2008 Core Edition with MAK key over the phone

    Hello my name is Scott McArthur and I am a Senior Support Escalation Engineer in the Windows group. Today we are going to discuss the steps to activate Windows Server 2008 Core edition using a MAK key via the phone. It is much easier to activate via the Internet but for those computers that do not have...
  • Blog Post: Setup cannot continue because one or more prerequisites required to install KB2686509 failed (0x8007F0F4)

    Today’s blog is going to cover some issues regarding the installation of MS12-034 (2686509).  When installing this update you may encounter the following error message: Setup cannot continue because one or more prerequisites required to install KB2686509 failed (0x8007F0F4) The existence of %windir...
  • Blog Post: TechEd 2013 Presentations and Videos Ask the Core Team favorites

    Today’s blog is a listing of our favorite videos and presentations that recently occurred at TechEd 2013. I have gone through them and picked what we think are the most important to the technologies our team supports. Deployment/Client Windows Server 2012 Windows Server 2012 R2 Azure...
  • Blog Post: How To: Customize the Windows 7 Start Menu and Taskbar Using unattend.xml

    Today’s blog will cover scenario where you would like to customize the Start menu and TaskBar(also called SuperBar) as part of your deployment. In Windows 7 the start menu looks like this The top 5 icons in the start menu are not customizable. Note that over time these icons will be replaced by the users...
  • Blog Post: Windows Server Backup 2008 Restore from Network Location

    Hello my name Scott McArthur and I am a Senior Support Escalation Engineer in the Windows Platforms group. Today’s blog submission is how to use Windows Server Backup to do a complete system restore over the network. This blog is specific to Windows Server 2008 but the process is basically the...
  • Blog Post: Invalid Product Key Error Specifying MAK key in unattend.xml

    Hello, my name is Scott McArthur.   I am a Senior Support Escalation Engineer in the Windows group and today’s blog will cover an issue involving specifying MAK Product Keys during setup of Windows 7 and Windows Server 2008 R2.   When deploying a Volume License (VL) version of Windows 7 or...
  • Blog Post: Creating bootable USB drive for UEFI computers

    In today’s blog I am going to discuss how to handle booting from a USB drive on a UEFI system so you can deploy Windows.   It is common to create bootable USB flash drives or hard drives so you can boot from them to do various tasks such as Boot Windows PE (WINPE) for recovery purposes Boot Windows...
  • Blog Post: Deployment Options for UEFI based Computers

    Today’s blog will discuss support for UEFI with Microsoft Deployment Toolkit and other deployment tools.  First we should discuss why this change is occurring.  Today’s BIOS has been around for a long time.  Some of the limitations include: 16bit code 1mb address space limitation Slow...