Data Protection Manager - Tape drive inventory is not showing up properly

Data Protection Manager - Tape drive inventory is not showing up properly

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If the information under the Libraries tab in the Management Task area does not show up correctly:

Follow the steps below to remap the tape drive information.

  • Stop the DPMLA service if it is running
  • Remove any tapes from the drive and insert at least one non cleaner tape in the library
  • Create a backup of the following file if it is available: %ProgramFiles%\Microsoft DPM\DPM\Config\dpmla.xml
  • Run DPMDriveMappingTool.exe from the %ProgramFiles%\Microsoft DPM\DPM\Bin directory
  • Start the DPM Administrator Console the rescan the libraries from the Management/Libraries tab

Author:Patrick Lewis
Support Escalation Engineer
Microsoft Enterprise Platforms Support

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  • I have DPM 2007 running on 64 bits, I also have an Exabyte Magnum 1x7 Loader library.

    Windows OS recognized the library just fine with the proper drivers.

    I can run the exabyte tool fine and move tapes around and scan th library fine.

    DPM does not see the library, if I run the dpmMapping tool.exe it comes back NO LIBRAY FOUND.

    ANybody has any ideas ?

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