Microsoft Reduce Customer Effort Center

Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.

Browse by Tags

Related Posts
  • Blog Post: Remote Desktop Connection 6.0 is available now

    Remote Desktop Connection 6.0 client helps you use the new Terminal Services features. These features are introduced in Windows Vista and in the Microsoft Windows Server Code Name “Longhorn" operating system from a computer that is either running Microsoft Windows Server 2003 with Service Pack 1 (SP1...
  • Blog Post: Improving Virtual server performance

    More and more customers are consolidating their server by virtualization. Some customer may raise some performance issue regarding the virtual server. This article will cover following topics. Improving virtual hard disk performance You can improve throughput for virtual hard disks by using...
  • Blog Post: Manually Publishing and Un-publishing Terminal Server License Servers

    Terminal Servers automatically discover TS License Servers available in a deployment by querying the Active Directory Catalog for a list of license servers. This list is in the "TS-Enterprise-License-Server" object in the Catalog Server. Typically, License Servers in " Enterprise " discovery mode publish...
  • Blog Post: Windows Server 2003 SP 2 not installing due to corrupt catalogs

    Recently, we have been seeing a number of issues with Windows Server 2003 SP 2 not installing due to corrupt catalogs in the catroot. The installation may fail with the following popup error: Service Pack 2 Setup Error Failed to install catalog files. Select OK to undo the changes that have...
  • Blog Post: Error code 0x1391 while installing Terminal licenses

    Recently, you may fail to install Terminal licenses using the “Automatic” or “Web Browser” connection method and receive the error message below: "The Licensing wizard encountered an error while installing the license key pack. Check your network connections, and then retry the operation. If the problem...
  • Blog Post: Terminal session pauses When a Terminal Services client logs on or logs off

    When a Terminal Services client logs on or logs off (either in a session or on the console of the Terminal server), the Microsoft Windows Server 2003-based or the Microsoft Windows 2000-based Terminal server together with the connected Terminal Services client computers may stop responding or may pause...
  • Blog Post: Troubleshooting Terminal Licensing Error Messages

    This topic lists licensing error messages that can appear on client computers. It also describes the causes of and solutions for these errors. Although these error messages appear on clients, they are frequently caused by problems with the Windows Server 2003 Terminal Server license server or the terminal...
  • Blog Post: Remote Desktop shortcut keys

    Remote Desktop has some really handy shortcuts that are documented. Shortcut key Description ALT+PAGE UP Switches between programs from left to right. ALT+PAGE DOWN Switches between programs from right to left. ALT+INSERT Cycles through...
  • Blog Post: Stop 0x0000007F error on Windows XP or Windows 2000 that have security update 925902 installed

    Customer may experience a bluesreen after they install security update 925902. • You receive the following Stop error message on a blue screen: *** Stop 0x0000007f (0x00000000, 0x00000000, 0x00000000, 0x00000000) UNEXPECTED_KERNEL_MODE_TRAP This problem occurs when a printer driver...