Microsoft Reduce Customer Effort Center

Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.

Browse by Tags

Tagged Content List
  • Blog Post: Unable to install any roles or features in Windows Server 8 Beta

    Symptom: You installed the Win8 Server Beta without issue, but you are unable to install any roles or features like Hyper-V role. It just fails, no events in the Event Log. You can install Hyper-V role through powershell (e.g. Dism /online /enable-feature /featurename:Microsoft-Hyper-V), but you...
  • Blog Post: You cannot backup a VHD to a network share which is a local drive

    Symptom: When you backup a VHD to a network share which is a local drive, it may fails with the following error: The backup operation to \\server\b$\daily\a\ is starting. Creating a shadow copy of the volumes specified for backup... Creating a shadow copy of the volumes specified for backup......
  • Blog Post: Error "The certificate enrollment page you are attempting to access cannot be used with this version of Windows" after MS11-051 patch installation

    Symptom: You have Windows Server 2003 with installed Certification Authority and Web Enrollment components. When you try to access web enrollment pages from a Windows Vista-based (or newer) computer you receive error: The certificate enrollment page you are attempting to access cannot be used...
  • Blog Post: Windows 2008 R2 cluster validation shows installed updates as missing

    Symptom: Customer has installed a Hyper-V Cluster. The host os is Windows Server 2008 R2 with SP1. When he runs cluster validation wizard, the wizard shows lots of missing updates, however those updates are already in SP1 package. When he checks for updates from Windows Update, no new updates are...
  • Blog Post: Windows Update (WSUS) failed with error 0x80080005? try this solution!

    Some customers reported that they got error 0x80080005 on their WSUS client. A simple fix is adding the following registry key: HKLM\SYSTEM\CurrentControlSet\Control Key = RegistrySizeLimit Type = DWORD Value = 4294967295 If the above solution can not resolve your failure, please send...
  • Blog Post: CA restore fails from time to time

    Customers reported that their CA restore failed. The symptom is: When migrating the issuing CA using keys which protected by the nCiphers Security World Module Key it works using the existing certificate after first importing the certificate and assignment of private key using certutil -repair. ...
  • Blog Post: error 31313 when you are trying to create a protection group that includes Hyper-V protection

    Symptom: A few customers reported the following issue: Environment: DPM 2010 installed on Windows2008 R2 SP1 with hyper-v enabled. When the customers go to create a protection group that includes Hyper-V protection, they get an error message (ID: 31313) that you need to install the patch...
  • Blog Post: Event 315 with error 2114 on startup

    Recently some customers reported then got event 315 with error 2114 on every system startup. The printers and the system both work fine. The only problem is the event with error when the system starts up each time. The detailed log is similar as following: Log Name: Microsoft-Windows-PrintService...
  • Blog Post: 2507938 causes event ID 33

    Symptom: After you install the security update 2507938 on a computer that is running the release version of Windows 7 or the release version of Windows Server 2008 R2, you may notice that Event ID 33 is logged in the event log. Log Name: Application Source: SideBySide Event ID: 33 Task Category...
  • Blog Post: Windows Server Backup failed to backup with error 0x81000101

    Symptom: Sometimes Windows Server Backup failed to backup the data. The error is: The shared restore point operation failed with error (0x81000101) The creation of a shadow copy has timed out. Try this operation again. In the event viewer, found the following error: The backup operation that...
  • Blog Post: Disabling offline files removes pinned items from Windows 7 task bar?

    When I review the forum threads, I found an interesting issue about offline files and pinned items. Symptom: Users may not be able to pin items to their taskbar or Start menu, or pinned items may disappear the next time the user logs in if desktop is redirected to a network file server and offline...
  • Blog Post: The server that has multiple CPUs with different CPU revision and stepping is no boot after Hyper-V role is enabled

    Symptom: You recently install a Windows Server 2008 R2 and patched SP1. The server (typically HP server) has multiple Intel CPUs, e.g. two Intel (R) Xeon(R) CPU 5160 3.00GHz. You then enable the Hyper-V role, it required a reboot. But after reboot, the system didn't boot up, it just stayed...
  • Blog Post: Because of Windows Live Essentials, scheduled task is not running until every Sunday at a specific time

    This is an strange issue that we found recently. Symptom: ======== You have several Tasks scheduled. They all run fine until every Sunday at a specific time. The tasks after that time are no longer triggered, nor are there any errors given in the event logs. The Task scheduler service is still...
  • Blog Post: Customized Power Management policy does not take effect

    This is a known issue. Windows 7 does not apply customized power plan policy created by Group Policy Management Editor. Repro steps: (w and w/o SP1) ========== 1. Open group policy management editor=>computer configuration=>preferences=>control panel settings=>power options 2. Create new...
  • Blog Post: WSUS - Update (2419640 and 967723) failed to install

    Some users reported the update failed installation (through Windows Update or WSUS). For example, 2419640 and 967723. Symptom: ========= The installation will fail with error 0x80070490 or 0x800b0100 or 0x80080005 Sometimes, the event log shows an event id 4375 Servicing: Windows...
  • Blog Post: MMC issues after installing .Net security update

    Symptom1: Unable to open the Microsoft Management Console, MMC fails with the message: “MMC could not create the snap-in”. MMC could not create the snap-in. The snap-in might not have been installed correctly. Name: Server Manger CSLID: FX:{18ea3f92-d6aa-41d9-a205-2023400c8fbb} ...
  • Blog Post: No information contained in Windows Security Health Validator result when the locale on NPS is not English

    Symptom: ======= You are implementing NAP in Reporting mode. You may face a problem with retrieving Windows System Health Validator Results that NPS Event Log contain empty string in Windows Security Health Validator details section. Well, normally WSHV section should contain information...
  • Blog Post: Server Manager can't handle expectedly during install WDS role

    In windows 2008 R2 SP1 RC, during install the WDS role, if you uncheck “Transport server” role service ,and then go ahead follow system’s request to remove dependent role services, the server manager MMC will crashed.(This works fine in windows 2008 R2) We can easily reproduce this...
  • Blog Post: Event Log Service | Security | Maximum Log Size (KB) forces a minimum size of 20480 KB.

    Group Policy - Event Log Service | Security | Maximum Log Size (KB) forces a minimum size of 20480 KB. Explain text lists minimum as 1024 KB as following text: “If you enable this policy setting, you can configure the maximum log file size to be between 1 megabyte (1024 kilobytes) and 2 terabytes...
  • Blog Post: SecPol can't detect the audit policy’s change that modified through auditpol command

    Auditpol command and secpol UI display inconsistent auditing policy result. If you modify some audit policy through auditpol command, the secpol can't detect this change. (Win2008 R2 SP1 RC still have this issue) Repro Steps: 1. in order to describe this issue more exactly, we use one of the audit policy...
  • Blog Post: File “Date modified” property are not updating while modifying a file without closing it.

    These days, we are monitoring this issue: when one was developing a utility that monitors log files as they are updated. On 2003, opening the log file folder in explorer, you can see the timestamp and files size change before your eyes each time the log is updated. On 2008, "Last Modified" field on log...
  • Blog Post: User profile cannot be loaded with event ID 1509, 1504

    This is a user profile issue. Some clients log on with temporary profile with error “User Profile Service failed the logon. User profile cannot be loaded”. Event id 1509 can be found in the application event log. The detail of the event id 1509 is something like below: EventID 1509...
  • Blog Post: Print Management Console on remote machine shows no printers

    We found another printing issue from the forum. See details below: You have a Windows Server 2008 R2 as printer server. You use Windows 7 as a client to remote manage the printers. You opened Printer Management Snap-in and added the printer server. But you found the printers are not showing up, drivers...
  • Blog Post: Printer access problems after KB2347290 installed

    Here is a hot issue between one hotfix and web application. If you have a web application running on windows 2003 and windows 2008. and using AMYUNI PDF Converter (or other same kind)to convert documents to PDF. This has no any problem at all. After you installed KB2347290 you will unable to use that...
  • Blog Post: Non-NAP Capable computers receive full network access using DHCP enforcement

    This is an issue of NAP. You set up NAP DHCP enforcement through Windows 2008 or R2. When a client is non-NAP capable (NAP agent is not running) it should be quarantined because of having configured the non-NAP capable policy's "NAP enforcement" setting to provide limited network access. This is expected...
Page 1 of 2 (32 items) 12