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Microsoft Reduce Customer Effort Center
Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.
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Tagged Content List
Blog Post:
Unable to install any roles or features in Windows Server 8 Beta
danma_
Symptom: You installed the Win8 Server Beta without issue, but you are unable to install any roles or features like Hyper-V role. It just fails, no events in the Event Log. You can install Hyper-V role through powershell (e.g. Dism /online /enable-feature /featurename:Microsoft-Hyper-V), but you...
on
12 Mar 2012
Blog Post:
You cannot backup a VHD to a network share which is a local drive
danma_
Symptom: When you backup a VHD to a network share which is a local drive, it may fails with the following error: The backup operation to \\server\b$\daily\a\ is starting. Creating a shadow copy of the volumes specified for backup... Creating a shadow copy of the volumes specified for backup......
on
29 Feb 2012
Blog Post:
Error "The certificate enrollment page you are attempting to access cannot be used with this version of Windows" after MS11-051 patch installation
danma_
Symptom: You have Windows Server 2003 with installed Certification Authority and Web Enrollment components. When you try to access web enrollment pages from a Windows Vista-based (or newer) computer you receive error: The certificate enrollment page you are attempting to access cannot be used...
on
20 Nov 2011
Blog Post:
Windows 2008 R2 cluster validation shows installed updates as missing
danma_
Symptom: Customer has installed a Hyper-V Cluster. The host os is Windows Server 2008 R2 with SP1. When he runs cluster validation wizard, the wizard shows lots of missing updates, however those updates are already in SP1 package. When he checks for updates from Windows Update, no new updates are...
on
17 Oct 2011
Blog Post:
Windows Update (WSUS) failed with error 0x80080005? try this solution!
danma_
Some customers reported that they got error 0x80080005 on their WSUS client. A simple fix is adding the following registry key: HKLM\SYSTEM\CurrentControlSet\Control Key = RegistrySizeLimit Type = DWORD Value = 4294967295 If the above solution can not resolve your failure, please send...
on
29 Aug 2011
Blog Post:
CA restore fails from time to time
danma_
Customers reported that their CA restore failed. The symptom is: When migrating the issuing CA using keys which protected by the nCiphers Security World Module Key it works using the existing certificate after first importing the certificate and assignment of private key using certutil -repair. ...
on
26 Aug 2011
Blog Post:
error 31313 when you are trying to create a protection group that includes Hyper-V protection
danma_
Symptom: A few customers reported the following issue: Environment: DPM 2010 installed on Windows2008 R2 SP1 with hyper-v enabled. When the customers go to create a protection group that includes Hyper-V protection, they get an error message (ID: 31313) that you need to install the patch...
on
23 Aug 2011
Blog Post:
Event 315 with error 2114 on startup
danma_
Recently some customers reported then got event 315 with error 2114 on every system startup. The printers and the system both work fine. The only problem is the event with error when the system starts up each time. The detailed log is similar as following: Log Name: Microsoft-Windows-PrintService...
on
14 Aug 2011
Blog Post:
2507938 causes event ID 33
danma_
Symptom: After you install the security update 2507938 on a computer that is running the release version of Windows 7 or the release version of Windows Server 2008 R2, you may notice that Event ID 33 is logged in the event log. Log Name: Application Source: SideBySide Event ID: 33 Task Category...
on
3 Aug 2011
Blog Post:
Windows Server Backup failed to backup with error 0x81000101
danma_
Symptom: Sometimes Windows Server Backup failed to backup the data. The error is: The shared restore point operation failed with error (0x81000101) The creation of a shadow copy has timed out. Try this operation again. In the event viewer, found the following error: The backup operation that...
on
1 Aug 2011
Blog Post:
Disabling offline files removes pinned items from Windows 7 task bar?
danma_
When I review the forum threads, I found an interesting issue about offline files and pinned items. Symptom: Users may not be able to pin items to their taskbar or Start menu, or pinned items may disappear the next time the user logs in if desktop is redirected to a network file server and offline...
on
23 Jun 2011
Blog Post:
The server that has multiple CPUs with different CPU revision and stepping is no boot after Hyper-V role is enabled
danma_
Symptom: You recently install a Windows Server 2008 R2 and patched SP1. The server (typically HP server) has multiple Intel CPUs, e.g. two Intel (R) Xeon(R) CPU 5160 3.00GHz. You then enable the Hyper-V role, it required a reboot. But after reboot, the system didn't boot up, it just stayed...
on
3 May 2011
Blog Post:
Because of Windows Live Essentials, scheduled task is not running until every Sunday at a specific time
danma_
This is an strange issue that we found recently. Symptom: ======== You have several Tasks scheduled. They all run fine until every Sunday at a specific time. The tasks after that time are no longer triggered, nor are there any errors given in the event logs. The Task scheduler service is still...
on
15 Mar 2011
Blog Post:
Customized Power Management policy does not take effect
danma_
This is a known issue. Windows 7 does not apply customized power plan policy created by Group Policy Management Editor. Repro steps: (w and w/o SP1) ========== 1. Open group policy management editor=>computer configuration=>preferences=>control panel settings=>power options 2. Create new...
on
10 Mar 2011
Blog Post:
WSUS - Update (2419640 and 967723) failed to install
danma_
Some users reported the update failed installation (through Windows Update or WSUS). For example, 2419640 and 967723. Symptom: ========= The installation will fail with error 0x80070490 or 0x800b0100 or 0x80080005 Sometimes, the event log shows an event id 4375 Servicing: Windows...
on
10 Mar 2011
Blog Post:
MMC issues after installing .Net security update
danma_
Symptom1: Unable to open the Microsoft Management Console, MMC fails with the message: “MMC could not create the snap-in”. MMC could not create the snap-in. The snap-in might not have been installed correctly. Name: Server Manger CSLID: FX:{18ea3f92-d6aa-41d9-a205-2023400c8fbb} ...
on
10 Mar 2011
Blog Post:
No information contained in Windows Security Health Validator result when the locale on NPS is not English
danma_
Symptom: ======= You are implementing NAP in Reporting mode. You may face a problem with retrieving Windows System Health Validator Results that NPS Event Log contain empty string in Windows Security Health Validator details section. Well, normally WSHV section should contain information...
on
26 Jan 2011
Blog Post:
Server Manager can't handle expectedly during install WDS role
Kimi Chen_
In windows 2008 R2 SP1 RC, during install the WDS role, if you uncheck “Transport server” role service ,and then go ahead follow system’s request to remove dependent role services, the server manager MMC will crashed.(This works fine in windows 2008 R2) We can easily reproduce this...
on
14 Dec 2010
Blog Post:
Event Log Service | Security | Maximum Log Size (KB) forces a minimum size of 20480 KB.
Kimi Chen_
Group Policy - Event Log Service | Security | Maximum Log Size (KB) forces a minimum size of 20480 KB. Explain text lists minimum as 1024 KB as following text: “If you enable this policy setting, you can configure the maximum log file size to be between 1 megabyte (1024 kilobytes) and 2 terabytes...
on
14 Dec 2010
Blog Post:
SecPol can't detect the audit policy’s change that modified through auditpol command
Kimi Chen_
Auditpol command and secpol UI display inconsistent auditing policy result. If you modify some audit policy through auditpol command, the secpol can't detect this change. (Win2008 R2 SP1 RC still have this issue) Repro Steps: 1. in order to describe this issue more exactly, we use one of the audit policy...
on
14 Dec 2010
Blog Post:
File “Date modified” property are not updating while modifying a file without closing it.
Kimi Chen_
These days, we are monitoring this issue: when one was developing a utility that monitors log files as they are updated. On 2003, opening the log file folder in explorer, you can see the timestamp and files size change before your eyes each time the log is updated. On 2008, "Last Modified" field on log...
on
14 Dec 2010
Blog Post:
User profile cannot be loaded with event ID 1509, 1504
Kimi Chen_
This is a user profile issue. Some clients log on with temporary profile with error “User Profile Service failed the logon. User profile cannot be loaded”. Event id 1509 can be found in the application event log. The detail of the event id 1509 is something like below: EventID 1509...
on
23 Nov 2010
Blog Post:
Print Management Console on remote machine shows no printers
Kimi Chen_
We found another printing issue from the forum. See details below: You have a Windows Server 2008 R2 as printer server. You use Windows 7 as a client to remote manage the printers. You opened Printer Management Snap-in and added the printer server. But you found the printers are not showing up, drivers...
on
23 Nov 2010
Blog Post:
Printer access problems after KB2347290 installed
Kimi Chen_
Here is a hot issue between one hotfix and web application. If you have a web application running on windows 2003 and windows 2008. and using AMYUNI PDF Converter (or other same kind)to convert documents to PDF. This has no any problem at all. After you installed KB2347290 you will unable to use that...
on
23 Nov 2010
Blog Post:
Non-NAP Capable computers receive full network access using DHCP enforcement
Kimi Chen_
This is an issue of NAP. You set up NAP DHCP enforcement through Windows 2008 or R2. When a client is non-NAP capable (NAP agent is not running) it should be quarantined because of having configured the non-NAP capable policy's "NAP enforcement" setting to provide limited network access. This is expected...
on
23 Nov 2010
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