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Microsoft Reduce Customer Effort Center
Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.
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Blog Post:
Support Lifecycle
TechNet Archive
Support for the following products ends on 10-Apr-2007 l Windows Server 2003 Service Pack 0 (RTM) l Windows XP Embedded Service Pack 1 l Internet Security and Acceleration Server 2004 Service Pack 1
on
26 Apr 2007
Blog Post:
MBSA 2.0 Users Must Upgrade to 2.0.1 before March 2007
TechNet Archive
Due to the file format change of WSUSScan.cab file, MBSA 2.0.1 has already been released for a while. MBSA 2.0.1 is REQUIRED in order to use the new file format. In March 2007, the previous version of WSUSScan.cab will no longer be maintained. Users must therefore upgrade to 2.0.1 before March...
on
7 Feb 2007
Blog Post:
RMS Server SP2 Released
TechNet Archive
RMS Server SP2 is released on Dec and available for download. http://www.microsoft.com/downloads/details.aspx?FamilyID=5794538f-e572-4542-a5bd-901b2720f068&DisplayLang=en New features in SP2: l Native support for SQL Server 2005 l Support for SharePoint Server 2007 l Security and...
on
16 Jan 2007
Blog Post:
Tons of paper only with a date is printed due to theW32.Looked.AH virus
TechNet Archive
Some shared printers print tons of pages containing only a date unexpectedly. It may be caused by Virus W32.Looked.AH ( rundl132.exe ) . This virus has the following symptoms: a. Shared printers print a lot of pages containing only a date. b. The “rundl132.exe” and “logo1_.exe” files exist in the...
on
15 Nov 2006
Blog Post:
MS06-049 Re-Released to Fix a Known Issue
TechNet Archive
MS06-049 has been revised and re-released for Microsoft Windows 2000 Service Pack 4 to address a known issue on Windows 2000 SP4. After installing the original version of security update 920958 (MS06-049) on a computer that using NTFS file system compression, compressed files larger than 4 kilobytes...
on
15 Nov 2006
Blog Post:
Virus crash svchost without MS06-040
TechNet Archive
Viruses may crash svchost.exe/services.exe on servers that do not have MS06-040 installed. Several servers that do not have MS06-040 installed have been attacked by viruses. If your server encounters any of the symptoms listed below, check for MS06-040 (KB921883) . If you do not have it installed...
on
19 Sep 2006
Blog Post:
CA eTrust Antivirus mistakenly remove LSASS.exe
TechNet Archive
Microsoft has received customer reports that the system cannot boot up due to LSASS.EXE being erroneously removed. The Lsass.exe file in Microsoft Windows Server 2003 is being identified as an infected file and is being quarantined by Computer Associates (CA) eTrust Antivirus signature 303.3.30.54...
on
19 Sep 2006
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