Microsoft Reduce Customer Effort Center

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  • Blog Post: CA restore fails from time to time

    Customers reported that their CA restore failed. The symptom is: When migrating the issuing CA using keys which protected by the nCiphers Security World Module Key it works using the existing certificate after first importing the certificate and assignment of private key using certutil -repair. ...
  • Blog Post: System restore points are missing after Windows 7 reboot

    Recently, we have been seeing a large number of threads from the forum that system restore points will disappear after windows 7 reboot. When the issue happens, one or more of the following events could be logged: Event ID 22 Volume Shadow Copy Service error: A critical component required by the Volume...