Microsoft Reduce Customer Effort Center

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  • Blog Post: Printer access problems after KB2347290 installed

    Kimi Chen_
    Here is a hot issue between one hotfix and web application. If you have a web application running on windows 2003 and windows 2008. and using AMYUNI PDF Converter (or other same kind)to convert documents to PDF. This has no any problem at all. After you installed KB2347290 you will unable to use that...
    on 24 Nov 2010

  • Blog Post: Recommended articles for resolving printing issues in Internet Explorer 9(IE9)

    danma_
    Some customers reported that when printing or viewing the print preview of a webpage in Internet Explorer 9, the webpage may not print or preview correctly. There are some known issues, you can reference below articles to resolve it: Errors occur when using Canon printer drivers to print from Windows...
    on 10 Jun 2011

  • Blog Post: Event 315 with error 2114 on startup

    danma_
    Recently some customers reported then got event 315 with error 2114 on every system startup. The printers and the system both work fine. The only problem is the event with error when the system starts up each time. The detailed log is similar as following: Log Name: Microsoft-Windows-PrintService...
    on 15 Aug 2011

  • Blog Post: Print Management Console on remote machine shows no printers

    Kimi Chen_
    We found another printing issue from the forum. See details below: You have a Windows Server 2008 R2 as printer server. You use Windows 7 as a client to remote manage the printers. You opened Printer Management Snap-in and added the printer server. But you found the printers are not showing up, drivers...
    on 24 Nov 2010