Microsoft Reduce Customer Effort Center

Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.

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  • Blog Post: Metro apps won't start under Windows 8 CP

    Symptom: You upgraded from Windows 7 Pro to Windows 8 Consumer Preview, but found the Metro apps won't start when clicked. Sometimes, the app appears to start, the screen fills up with a green background with the app logo centered, but nothing happens afterwards. You might find the following events...
  • Blog Post: metro app fails to connect the Internet due to proxy settings

    Symptom: You may find you cannot connect to any website or online service with a metro app, it fails due to proxy settings. If opening up the desktop version of IE it reads the proxy settings and connects properly. However, the metro IE or other metro apps fail to connect to the internet unless unchecking...