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Related Posts
Blog Post:
Error 0x81000019 when you do a backup on Windows 7
danma_
Symptom: ============== When you do a backup you get an error 0x81000019, the message is: "A shadow copy could not be created. Please check the 'VSS' and 'SPP' application event logs for more information. Details: Insufficient storage available to create either the shadow copy storage file or...
on
27 Jan 2011
Blog Post:
Media Player 12 auto-play behavior when inserting audio CD
Kimi Chen_
These days, we find a interesting problem from the technet forum. You are using Windows Media player 12 to play a video, then insert an audio CD, WMP will stop the video and begin playing the CD. Obviously it's annoying. Even tried changing the AutoPlay settings to “Take no action” under...
on
24 Nov 2010
Blog Post:
Windows 7 SP1 installation failed with error 0x80004005 E-FAIL
danma_
Symptom: When you are installing Windows 7 or Windows Server 2008 R2 SP1, you may encounter the installatin failure with error 0x80004005 (E-FAIL). And you can find the errors in the CBS.log, like below: Failed. Attempted to uninstall a version of a non-driver component that is not installed...
on
22 Mar 2011
Blog Post:
Script error when attempting to load album/track information in Windows Media Player 12
danma_
Sometimes you may encounter the script error when you attempte to load album/track information in WMP12. For example: An error has occurred in the script on this page Line: 240 Character: 25 Error: Object expected Code: 0 URL: http://fai.music.metaservices.microsoft.com/FAI/AlbumMatch...
on
10 Nov 2011
Blog Post:
Unable to open the 64-bit version of Internet Explorer 9 (IE9)
danma_
In a Windows 64bit system, after you install IE9 64-bit, you will get two IE in the start menu. One is 32-bit, the other is 64-bit. Some customers reported that they can not open the 64-bit version of IE9, well, there is no problem to open the 32-bit version of IE9 . They said there is no problem...
on
2 Mar 2011
Blog Post:
Windows 7 SP1 install failed (0x80070003 : error_path_not_found) if missing certain built-in RTM driver
Kimi Chen_
Recently We are seeing some errors of Windows 7 SP1 installation failure. The installation will fail on some system(especially system language in ZH-CN) due to missing certain windows RTM driver. We tried to install SP1 but get error message. (Error_Path_Not_Found 0x80070003). Checked on the CBS log...
on
23 Nov 2010
Blog Post:
Error message 'The selected task "{0}" no longer exists. To see the current tasks, click Refresh’
danma_
A lot of customers complained the following: When they open up the Task Scheduler, they get a message that says: The selected task "{0}" no longer exists. To see the current tasks, click Refresh. The mechamism task scheduler uses: it has a copy of tasks in registry and a copy of them in task files...
on
22 Mar 2011
Blog Post:
The error 0X80070490(Element not found) when you are installing a service pack or update
danma_
Symptom: When you are installing a service pack or update for Windows 7 or 2008 R2, the update may fail to install with an error 0X80070490. You have tried the following contents, but still can not resolve the problem: 1. KB977893 2. KB947821 3. http://windows.microsoft.com/en-US/windows7...
on
20 Jun 2011
Blog Post:
Metro apps won't start under Windows 8 CP
danma_
Symptom: You upgraded from Windows 7 Pro to Windows 8 Consumer Preview, but found the Metro apps won't start when clicked. Sometimes, the app appears to start, the screen fills up with a green background with the app logo centered, but nothing happens afterwards. You might find the following events...
on
12 Mar 2012
Blog Post:
'Turn off the display' keeps resetting itself to 20 minutes in Windows 7
danma_
This is an interesting issue of Windows 7. Some customers reported that in the Power Options they have chosen 'Never' for 'Turn off the display'. However it keeps resetting itself to 20 minutes. After further investigation, it was proved to be a compatibilty issue of HD Tunes Pro. That software...
on
30 Dec 2011
Blog Post:
You may experience that DVD drive is not recognized in Windows 8
danma_
Symptom: After you install Windows 8, you may find the CD/DVD drive is not recognized. Resolution: 1. Run Command Prompt as an Administrator. Type cmd in Windows 8 Metro UI and press cltr+shift+enter 2. Type following and say enter reg.exe add "HKLM\System\CurrentControlSet\Services...
on
22 Mar 2012
Blog Post:
Error message “Display driver stopped responding and has recovered.”
danma_
Symptom: Some people reported got an error message when he using his computer: Display driver stopped responding and has recovered. Sometimes, when this error message comes out, the computer will get hang for some minutes and then BSOD or reboots. Resolution: It appears to be a graphic card...
on
22 Mar 2011
Blog Post:
Error on upgrading Virtual PC Integration Components
danma_
Symptom: Sometimes you may be unable to upgrade Virtual PC Integration Components with error “Setup Interrupted”. Resolution: In most of cases, the Kernel mode driver framework files wdf01000.sys and wdfldr.sys may be the cause of this issue from the following workaround: 1. Unistall...
on
4 Aug 2011
Blog Post:
Error Code 0x80070424 with Windows Firewall and "Base Filtering Engine Service" Not available in services database list.
danma_
Recently, many customers reported the Windows Firewall issue. This seemed to be caused by a wide spread malicious application. Symptom: The error message "Windows Firewall can't change some of your settings. Error code 0x80070424" will pop up when you try to change the Windows Firewall settings...
on
27 Dec 2011
Blog Post:
Windows 7 Folder Redirection rename the Home folder in "My Documents"
Kimi Chen_
When you redirect the Documents folder on a Windows 7-based computer to a network share, the folder name unexpectedly changes back to Documents. But we expect the folder name to be the user name. Here are reproduce steps: Server : Windows 2008 R2 STD (US) Station : Windows Seven (Fr) 1. We defined a...
on
14 Dec 2010
Blog Post:
Unable to upgrade Integration Components after installing Service Pack 1
danma_
After you install Windows 7 SP1, you may receive the message that the XP Mode needs to be Upgraded ( Upgrading Virtual PC Integration Components) when you open the XP Mode. Sometimes, the IC upgrade fails and displays "Setup Interrupted". Resolution: You can examine the setupact.log and vmguestsetup...
on
25 Jul 2011
Blog Post:
Windows XP: Stop Error 0x0000007F or 0x1000007F after installing MS11-011 (KB2393802)
danma_
Often 0x7F or 0x1000007F stop codes trap code 8 are due to overflowing a fixed size kernel stack space resource. We have heard numerous reports of systems experiencing a BSOD after applying this update, and we have been able to confirm this issue results from kernel stack exhaustion. KB 2393802 leaves...
on
23 Mar 2011
Blog Post:
Red X in System Tray - Caused By Incoming Connections
Kimi Chen_
This is an issue of networking. After you creat an incoming connection, the system tray icon always displays a red x when no incoming connections are active. However, you still can access internet without problem. See bellowing snapshot: Maybe you get confused why there is a red...
on
23 Nov 2010
Blog Post:
Enabling Hyper-V feature in Win8 CP causes failure to boot
danma_
Symptom: You installed Windows 8 CP. The Win 8 is running very well. Then you install Hyper-V role. After the install is complete, it reboots and gets hung at the start of the Windows boot process where the beta fish shows up. The splash screen typically has a circle of dots. Resolution: ...
on
16 Mar 2012
Blog Post:
Error message "The Windows Installer Service could not be accessed".
Kimi Chen_
One day, I tried to install Adobe Acrobat 8.0 but failed. I got error message” Windows installer service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.”. I also tried install ITunes but get the same...
on
23 Nov 2010
Blog Post:
Keyboard Layout will lose in Windows XP Mode
Kimi Chen_
This time we talk about an issue of Windows XP Mode. You change “Default input language” in control panel in Windows XP mode, then system reboots or hibernates. You may find the value changed for “Default input language” will revert to the default value ( English( united States...
on
3 Nov 2010
Blog Post:
Error message “one of the USB device attached to this computer has malfunctioned, and Windows does not recognise it”
Kimi Chen_
Today we will talk about an issue of USB devices that many users has encountered. The symptom is when you connect a USB device to windows7 laptop, system will pop up a message “One of the USB device attached to this computer has malfunctioned, and Windows does not recognize it”. In addition...
on
23 Nov 2010
Blog Post:
Unable to set the Wallpaper on Windows 7 or Windows Server 2008 R2
Kimi Chen_
Recently, we find an wallpaper setting issue on windows 7 and windows server 2008 R2. You want to set a picture on the computer as a background and it doesn't work. And you can only change it to a solid color. The following KB article was also tried, but the wallpaper never applied: The "Desktop Wallpaper...
on
23 Nov 2010
Blog Post:
Windows 7 Upgrade Advisor tool failed to run with error message “Windows 7 Upgrade Advisor was unable to reach the Microsoft server for compatibility information. Check your internet connection and try again later.”
Kimi Chen_
This is an upgrade issue we want to share with you. When you run the Windows 7 Upgrade Advisor tool on a system that must use a proxy in order to access the internet you receive the error: "Windows 7 Upgrade Advisor was unable to reach the Microsoft server for compatibility information. Check your internet...
on
23 Nov 2010
Blog Post:
Yi Ruan Bluetooth driver update broke your bluetooth? Roll back it!
danma_
Recently, some customers reported that after they ran Windows Update and installed Yi Ruan Bluetooth driver, the bluetooth devices like mouse or keyboard was not working any more. Resolution: Follow the steps to roll back to the old driver, : You must be logged on as an administrator to perform...
on
11 May 2011
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