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Error: "We couldn't create a new partition or locate an existing one. For more information, see the Setup log files." when you try to install Windows 8 (CP)

Error: "We couldn't create a new partition or locate an existing one. For more information, see the Setup log files." when you try to install Windows 8 (CP)

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Symptom:

You try to install Windows 8 (CP), and encountered the following error:

"We couldn't create a new partition or locate an existing one.  For more information, see the Setup log files."

 

Resolution:

Try to following methods:

1)Check if you have an SD Card in the system. If you do, you remove it and run setup again.

2) Once the setup fails to find the partition, just close the setup window (the top-right-hand side red X does the job).

From that point, you should be brought back at the initial setup screen.Choose "Repair" then go to the advanced tools and start the command line.

Start DISKPART.

Type LIST DISK and identify your SSD disk number (from 0 to n disks).

Type SELECT DISK <n> where <n> is your SSD disk number.

Type CLEAN

Type CREATE PARTITION PRIMARY

Type ACTIVE

Type FORMAT FS=NTFS QUICK

Type ASSIGN

Type EXIT twice (one to get out of DiskPart, the other to exit the command line tool)

Comments
  • Thanks for the tip, I tried this, but I still receive the same error when trying to install to this drive. Any other suggestions?

  • I was able to get it working by disabling all USB ports within the BIOS, as well as all of the SATA ports.

  • Don't disable your USB ports in the BIOS unless you have an old PS/2 Keyboard. Otherwise you won't be able to get back into the BIOS as you will have no keyboard to trigger BIOS configuration.

    \\\\\\\\\\\\\\\\\\\\\

    FIX for Installing Windows 8 Consumer Preview on Intel SSD 520

    Motherboard Intel DG965WH

    Make sure AHCI is enabled and <<<DISABLE S.M.A.R.T >>

    en.wikipedia.org/.../S.M.A.R.T

    I had previously followed the procedure above in DISKPART, so don't know if that was required.

    /////////////////////

  • Above procedure worked for me.   Don't think my original partition was marked as primary.

  • careful!

    it will destroy all data on yout hard disk!!

  • I confirm removing the optional SD card on Acer Iconia Tab W500 fix the issue:

    "We couldn't create a new partition or locate an existing one. For more information, see the Setup Log Files."

    and install correctly Windows 8 Release Preview

    Cheers!

  • This worked for me on an SSD main drive.

  • Hey zap, I am putting it on my W500 today also :)

  • Me too! The W500 was pretty much made for Windows 8. If it had the screen res to support metro app snap it would be perfect.

    Thanks to danma_ for the post, I'd forgotten to remove my SD card and that solved the issue.

  • Thanks so much this just worked for me!

  • Just wanted to leave a note here:  I had to unplug my other hard disk for some reason.

    I had 2 disks my *nix disk and this testing disk for windows.  I unplugged my *nix disk so the only disk in the computer was this one, and viola.  It works.

    Hope this helps someone.  Good luck.

  • This worked for me:

    I simply went into the bios and disabled all other HDDs apart from my primary SSD.

  • Thanks so much thi just worked with me !!!

  • I had this error on RTM with the combination of Intel 310SSD and Kingston DataTraveler Elite 3.0 USB stick.

    When I used Kingston DT Ultimate G2 as installation media (exact same files, just bootsect'd the drive), it came through ok.

    The error in the setup log (x:\windows\panther\setuperr.log) was 06069e IBC GetMachineInfo Couldn't find boot disk on this BIOS based computer.

  • Worked great for me, had a microSD card plugged into a memory card reader. Cleaned and reformatted the drive with diskpart as per the instructions, and installing now. Thanks for the concise post :)

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