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Microsoft Reduce Customer Effort Center
Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.
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TechNet Blogs
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Microsoft Reduce Customer Effort Center
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March, 2012
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You may experience that DVD drive is not recognized in Windows 8
Posted
over 2 years ago
by
danma_
73
Comments
Symptom: After you install Windows 8, you may find the CD/DVD drive is not recognized. Resolution: 1. Run Command Prompt as an Administrator. Type cmd in Windows 8 Metro UI and press cltr+shift+enter 2. Type following and say enter reg...
Enabling Hyper-V feature in Win8 CP causes failure to boot
Posted
over 2 years ago
by
danma_
1
Comment
Symptom: You installed Windows 8 CP. The Win 8 is running very well. Then you install Hyper-V role. After the install is complete, it reboots and gets hung at the start of the Windows boot process where the beta fish shows up. The splash screen typically...
Metro apps won't start under Windows 8 CP
Posted
over 2 years ago
by
danma_
1
Comment
Symptom: You upgraded from Windows 7 Pro to Windows 8 Consumer Preview, but found the Metro apps won't start when clicked. Sometimes, the app appears to start, the screen fills up with a green background with the app logo centered, but nothing happens...
Unable to install any roles or features in Windows Server 8 Beta
Posted
over 2 years ago
by
danma_
1
Comment
Symptom: You installed the Win8 Server Beta without issue, but you are unable to install any roles or features like Hyper-V role. It just fails, no events in the Event Log. You can install Hyper-V role through powershell (e.g. Dism /online /enable...
Error: “We are not sure what happened, but couldn't finish installing windows 8 Consumer Preview. We've set your PC back to the way it was right before you started.” when you try to install Windows 8 (CP)
Posted
over 2 years ago
by
danma_
Symptom: Customers installed Win8 and got the following error: “We are not sure what happened, but couldn't finish installing windows 8 Consumer Preview. We've set your PC back to the way it was right before you started.” Resolution...
Error: "We couldn't create a new partition or locate an existing one. For more information, see the Setup log files." when you try to install Windows 8 (CP)
Posted
over 2 years ago
by
danma_
206
Comments
Symptom: You try to install Windows 8 (CP), and encountered the following error: " We couldn't create a new partition or locate an existing one. For more information, see the Setup log files ." Resolution: Try to following methods: 1...
You cannot backup a VHD to a network share which is a local drive
Posted
over 2 years ago
by
danma_
1
Comment
Symptom: When you backup a VHD to a network share which is a local drive, it may fails with the following error: The backup operation to \\server\b$\daily\a\ is starting. Creating a shadow copy of the volumes specified for backup... Creating a shadow...