Symptom: When you attempt to move mailbox from/to Exchange Online, you receive the error: The call to 'net.tcp:// server name /Microsoft.Exchange.MailboxReplicationService server name ' timed out. Error details: This request operation sent to net...

When I review the forum threads, I found an interesting issue about offline files and pinned items. Symptom: Users may not be able to pin items to their taskbar or Start menu, or pinned items may disappear the next time the user logs in if desktop...

Symptom: You cannot send mail in Outlook with BPOS account connected. Mail items stuck in the Outlook Outbox folder. Other symptoms that you may experience: OWA/ActiveSync works well and the issue happen only in Outlook. Sometimes it works...

Symptom: When you are installing a service pack or update for Windows 7 or 2008 R2, the update may fail to install with an error 0X80070490. You have tried the following contents, but still can not resolve the problem: 1. KB977893 2. KB947821...

Symptom: When you are installing a service pack or update for Windows 7 or 2008 R2, the update may fail to install with an error 0x80073701. When you examine the CBS.log, you may find the followings were logged: 2011-03-01 10:31:14, Error CSI...

[Symptoms] 1. This occurs when the computer was in Sleep mode , Hibernation mode, or Standby mode and then weak up. 2. Microsoft Office Communicator/Lync is asking for credentials. [Resolution] 1. If Office Outlook wakes up before the...

[Symptoms] When you try to configure Outlook by Online Service Single Sign In application, you receive the following error message: Outlook cannot be configured in the Single Sign In application. [Resolution] The issue may be result...

[ Symptoms ] When you log on to the SharePoint online site by using your Office 365 account, navigate to a document library and click “ Open with Explorer ” button on the ribbon, you receive the following error message: Your client...

[ Symptoms ] Some customers find that if they try to configure two or more Office 365 accounts in one Outlook profile, these accounts cannot all connect to the Exchange Online Server at the same time, even though you have configured them correctly...

Some customers reported that when printing or viewing the print preview of a webpage in Internet Explorer 9, the webpage may not print or preview correctly. There are some known issues, you can reference below articles to resolve it: Errors occur...

[ Issue ] When you try to send emails by using an Office 365 account, the email messages are not delivered. Additionally, you receive the following non-delivery report messages: Your message did not reach some or all of the intended recipients...

[ Symptoms ] When you configure a Microsoft Exchange Online account (Office 365 account) in Outlook client application, you receive a security alert after you enter your account credentials: The security certificate was issued by a company you have...