One day, I tried to install Adobe Acrobat 8.0 but failed. I got error message” Windows installer service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.”. I also tried install ITunes but get the same error. I changed Window installer service to active and automatic, and use command “msiexec /regserver”, still no go.
I heard another possible root cause is the presence of wow64 with data set as 1 under the key HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver, change value back to 0 may fix it. But still no go.
Finally, I used the below solution on my Win7, the issue fixed, hope it's helpful for you.Steps:1. Start Regedit2. Delete HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver3. Restart computer4. Copy this msiserver key from other (Vista or Win7)machine which works fine.5. Re-install applications, issue resolved.
I had the same issue but thanks to your tips, it works properly now and without any errors anymore.
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It is so great that I found your article! I didn't know how to fix this problem but now I finally know! Thanks a lot for sharing!
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It is such a problem for me - I get this message hundreds of times a day, and it is so annoying! Thanks for highlighting the solution, hope it will work for me, as I have Windows 7.
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this has been a very big problem for me.. let me try this out http://applereleases.net
Thanks for this post, i will try that.