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Microsoft Reduce Customer Effort Center
Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.
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November, 2010
TechNet Blogs
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Microsoft Reduce Customer Effort Center
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November, 2010
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User profile cannot be loaded with event ID 1509, 1504
Posted
over 4 years ago
by
Kimi Chen_
7
Comments
This is a user profile issue. Some clients log on with temporary profile with error “User Profile Service failed the logon. User profile cannot be loaded”. Event id 1509 can be found in the application event log. The detail of the event...
Print Management Console on remote machine shows no printers
Posted
over 4 years ago
by
Kimi Chen_
3
Comments
We found another printing issue from the forum. See details below: You have a Windows Server 2008 R2 as printer server. You use Windows 7 as a client to remote manage the printers. You opened Printer Management Snap-in and added the printer server...
Printer access problems after KB2347290 installed
Posted
over 4 years ago
by
Kimi Chen_
1
Comment
Here is a hot issue between one hotfix and web application. If you have a web application running on windows 2003 and windows 2008. and using AMYUNI PDF Converter (or other same kind)to convert documents to PDF. This has no any problem at all. After you...
Media Player 12 auto-play behavior when inserting audio CD
Posted
over 4 years ago
by
Kimi Chen_
14
Comments
These days, we find a interesting problem from the technet forum. You are using Windows Media player 12 to play a video, then insert an audio CD, WMP will stop the video and begin playing the CD. Obviously it's annoying. Even tried changing the AutoPlay...
Windows 7 Upgrade Advisor tool failed to run with error message “Windows 7 Upgrade Advisor was unable to reach the Microsoft server for compatibility information. Check your internet connection and try again later.”
Posted
over 4 years ago
by
Kimi Chen_
1
Comment
This is an upgrade issue we want to share with you. When you run the Windows 7 Upgrade Advisor tool on a system that must use a proxy in order to access the internet you receive the error: "Windows 7 Upgrade Advisor was unable to reach the Microsoft server...
Unable to set the Wallpaper on Windows 7 or Windows Server 2008 R2
Posted
over 4 years ago
by
Kimi Chen_
6
Comments
Recently, we find an wallpaper setting issue on windows 7 and windows server 2008 R2. You want to set a picture on the computer as a background and it doesn't work. And you can only change it to a solid color. The following KB article was also tried,...
Non-NAP Capable computers receive full network access using DHCP enforcement
Posted
over 4 years ago
by
Kimi Chen_
This is an issue of NAP. You set up NAP DHCP enforcement through Windows 2008 or R2. When a client is non-NAP capable (NAP agent is not running) it should be quarantined because of having configured the non-NAP capable policy's "NAP enforcement" setting...
Network adapters icons are missing from Network and Sharing Center.
Posted
over 4 years ago
by
Kimi Chen_
Here is an issue related to network and sharing center. In some scenario, the network adapter icons are missing from Network and Sharing Center. But you can see the adapters in Device Manager and can access internet without issue even though a Red X at...
Error message “one of the USB device attached to this computer has malfunctioned, and Windows does not recognise it”
Posted
over 4 years ago
by
Kimi Chen_
47
Comments
Today we will talk about an issue of USB devices that many users has encountered. The symptom is when you connect a USB device to windows7 laptop, system will pop up a message “One of the USB device attached to this computer has malfunctioned, and...
Attempt to install Desktop Experience failed with error code 0x8000FFFF in windows server 2008
Posted
over 4 years ago
by
Kimi Chen_
7
Comments
This is a Windows Server 2008 hot issue found in the technet forum. In Windows Server 2008, you want to install windows mail or windows media player, so you enable the desktop experience feature. But later for somewhat reason, you disable the desktop...
Red X in System Tray - Caused By Incoming Connections
Posted
over 4 years ago
by
Kimi Chen_
2
Comments
This is an issue of networking. After you creat an incoming connection, the system tray icon always displays a red x when no incoming connections are active. However, you still can access internet without problem. See bellowing snapshot: ...
Windows 7 SP1 install failed (0x80070003 : error_path_not_found) if missing certain built-in RTM driver
Posted
over 4 years ago
by
Kimi Chen_
14
Comments
Recently We are seeing some errors of Windows 7 SP1 installation failure. The installation will fail on some system(especially system language in ZH-CN) due to missing certain windows RTM driver. We tried to install SP1 but get error message. (Error_Path_Not_Found...
Error message "The Windows Installer Service could not be accessed".
Posted
over 4 years ago
by
Kimi Chen_
5
Comments
One day, I tried to install Adobe Acrobat 8.0 but failed. I got error message” Windows installer service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.”...
how to extend CSV size in Disk manager
Posted
over 4 years ago
by
Kimi Chen_
Now and then you have a need to expand a LUN when running enterprise systems. This is a trivial action in most cases because you simply add physical drives to the array and then use Disk Management to extend the drive to encompassthe newly expanded volume...
Keyboard Layout will lose in Windows XP Mode
Posted
over 4 years ago
by
Kimi Chen_
1
Comment
This time we talk about an issue of Windows XP Mode. You change “Default input language” in control panel in Windows XP mode, then system reboots or hibernates. You may find the value changed for “Default input language” will...
Computer Management console will hang when populate the information on shared folder sessions
Posted
over 4 years ago
by
Kimi Chen_
5
Comments
Today, let’s talk about one computer management console issue. You are trying to view the information about client sessions by clicking Shared Folders -> Sessions in the Computer Management console. In some senario It could take a long time...
Mounted folders disappear in shared folder after navigating to them in Windows 7
Posted
over 4 years ago
by
Kimi Chen_
4
Comments
You have a share folder on Windows Server 2008 or R2. The share folder contains volume mount points. Sometimes the mount point folders appear as "hidden" when you navigate through the content of the folders and clicks "back" in Windows Explorer. ...
"Validate server certificate" option is unexpected to check in Wired network (IEEE 802.3) policies
Posted
over 4 years ago
by
Kimi Chen_
6
Comments
From forum report, There seems to be large number of enterprise users encounters this issue. You have a Windows 2008 DC. You create a Wired network policy using Windows 7 GPMC, and the “validate server certificate” option is unchecked....
VSS Backup does not work when App-V is installed and drive Q is created
Posted
over 4 years ago
by
Kimi Chen_
2
Comments
Update: Microsoft has released a hotfix to solve this problem Hotfix Package 4 for Microsoft Application Virtualization 4.6 RTM: October 2010 http://support.microsoft.com/kb/2432513 This is a server backup issue. On a Windows Server, you install...
What we can do if error message “the tab has been recovered, A problem with this web page caused Internet Explorer to close and reopen the tab” happen when you browsing some website through Internet Explorer.
Posted
over 4 years ago
by
Kimi Chen_
13
Comments
Today we will discuss this IE issue. This is a high page view issue from Technet forum. Sometimes when browsing website we will get this error message “the tab has been recovered, a problem with this web page caused IE to close and reopen the...
Windows Server Backup failed with error "The version does not support this version of the file format"
Posted
over 4 years ago
by
Kimi Chen_
11
Comments
Recently we found several threads that customers reported windows server backup failed with error “the version does not support this version of the file format”. Symptom: You try to backup the files and folders on a windows server...