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Microsoft Reduce Customer Effort Center
Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.
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Microsoft Reduce Customer Effort Center
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April, 2007
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Deploy Junk E-mail Lists Throughout Your Organization
Posted
over 7 years ago
by
TechNet Archive
17
Comments
As we know, we can set Outlook's "Safe Senders list", "Block Senders list" and "Safe Recipients list" to help people protect Spam. However, allowing all users to modify their lists is time-consuming and inconvenient. Now, we can use the following steps...
Access Denied, or Other Access Failure to SMB Shares from Vista Clients
Posted
over 7 years ago
by
TechNet Archive
2
Comments
Some of the fun we have in product support is that, once a new product is released nowadays, we get to navigate the uncharted waters of new security settings interoperating with our customers’ real world environments. With Windows XP and Server...
ITMU version lower than v3 will not detect latest software updates
Posted
over 7 years ago
by
TechNet Archive
As mentioned before in the newsletter, ITMU (SMS 2003 Inventory Tool for Microsoft Updates) should be upgraded to version 3 now as lower versions will not detect new software updates from March 2007. This is becoming a hot issue recently, so some customers...
EFS File Recovery
Posted
over 7 years ago
by
TechNet Archive
9
Comments
Windows XP and Windows Server 2003 provide many enhancements in the area of data protection— especially Encrypting File System (EFS). This article provides some common issues and file recovery practices to prevent encrypted files being inaccessible. ...
Windows Server 2003 SP 2 not installing due to corrupt catalogs
Posted
over 7 years ago
by
TechNet Archive
1
Comment
Recently, we have been seeing a number of issues with Windows Server 2003 SP 2 not installing due to corrupt catalogs in the catroot. The installation may fail with the following popup error: Service Pack 2 Setup Error Failed to install catalog...
Missing NTUSER.DAT in default user folder causes Windows Update Error
Posted
over 7 years ago
by
TechNet Archive
Symptom ======== You may receive 0x8007003 errors when installing windows updates. From Windows Update.log file, you can find the error information as below: 2007-03-17 12:14:47:639 6128 a54 Handler Post-reboot status for package Package_for_KB932246...
Outlook 2007 update - performance improvement on large PST/OST files
Posted
over 7 years ago
by
TechNet Archive
1
Comment
Office team has released an update for Outlook 2007 which addresses the performance problems customers have reported to us, especially when working with large .PST and .OST files. We highly recommend applying this patch on all systems with Outlook 2007...
Stop 0x0000007F error on Windows XP or Windows 2000 that have security update 925902 installed
Posted
over 7 years ago
by
TechNet Archive
2
Comments
Customer may experience a bluesreen after they install security update 925902. • You receive the following Stop error message on a blue screen: *** Stop 0x0000007f (0x00000000, 0x00000000, 0x00000000, 0x00000000) UNEXPECTED_KERNEL_MODE_TRAP...
Latest Hotfix Adds Two New Features to Cluster
Posted
over 7 years ago
by
TechNet Archive
File Share Witness The file share witness feature is an improvement to the current Majority Node Set (MNS) quorum model. This feature lets you use a file share that is external to the cluster as an additional "vote" to determine the status of the cluster...
How to Export and Import mailboxes to PST files in Exchange 2007 SP1
Posted
over 7 years ago
by
TechNet Archive
Do you know how to export a mailbox that is larger than 2 gigabytes ( GB ) to a PST file? Do you know how to do that by using the new features in Exchange 2007 SP1? Check out this blog post for more details How to Export and Import mailboxes to...
Connectivity issue after Windows Server 2003 Service Pack 2
Posted
over 7 years ago
by
TechNet Archive
You cannot host Transmission Control Protocol (TCP) connections when Receive Side Scaling is enabled in Microsoft Windows Server 2003 with Service Pack 2 (SP2). The TCP connections are reset. This problem occurs if you use Network Address Translation...
Set the service account of Live Communications Server as “Password Never Expires”
Posted
over 7 years ago
by
TechNet Archive
After we deployed Live Communications Server in Active Directory, LCS service may not work after the password of the service account has expired. When this happens, users may find that they are unable to log in to Live Communications Service. Also when...
Improving Virtual server performance
Posted
over 7 years ago
by
TechNet Archive
More and more customers are consolidating their server by virtualization. Some customer may raise some performance issue regarding the virtual server. This article will cover following topics. Improving virtual hard disk performance You can improve...
Customizing the Look of Outlook Web Access
Posted
over 7 years ago
by
TechNet Archive
In some instances, organizations may want to put their logo and logon page on Outlook Web Access. Now it is easy to customize Microsoft Outlook Web Access by using your organization's logo and colors. Customizing Outlook Web Access is a great way to help...
Using the Exchange Management Shell for Bulk Recipient Management
Posted
over 7 years ago
by
TechNet Archive
There has been a big change in recipient management from Exchange 2003 to Exchange Server 2007. Exchange Recipient Management is the second biggest administration component of Exchange 2007, which ranks as top Exchange key component with respectable incident...
Support Lifecycle
Posted
over 7 years ago
by
TechNet Archive
Support for the following products ends on 10-Apr-2007 l Windows Server 2003 Service Pack 0 (RTM) l Windows XP Embedded Service Pack 1 l Internet Security and Acceleration Server 2004 Service Pack 1
Installing Office 2007 Using Group Policy Software Installation
Posted
over 7 years ago
by
TechNet Archive
1
Comment
The Office team published a great “how to” on installing Office 2007 using Group Policy. The Office 2007 Resource Kit includes this documentation. You can view it online at the Microsoft TechNet site. Here’s a direct link http://technet2.microsoft...
Systems Center Operations Manager 2007 Resource on Website
Posted
over 7 years ago
by
TechNet Archive
Accompanying with the release of Systems Center Operations Manager 2007, some related resources are becoming available on the website. Systems Center Operations Manager 2007 documentation: http://www.microsoft.com/downloads/details.aspx?FamilyID...