Microsoft Reduce Customer Effort Center

Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.

Recent Common SMS Support Issues

Recent Common SMS Support Issues

  • Comments 1
  • Likes

We’d like to bring you attention to three recently released Knowledge Base articles which address some common issues SMS support has seen as of late.


The first involves the Patchinstall.exe program and how it may be successfully invoked.  This article should help you spot a potential incorrect call of Patchinstall.exe which results in the patch install failure.  This issue commonly manifests in Operating System Deployments where an action to install patches outside of the SMS clients ITMU Scan and Patch process is undertaken:

KB 926732  When you run the SMS 2003 PatchInstall.exe program to install updates on client computers, those updates may not be installed


The second issue also involves Patch failures and is seen when the Automatic Updates service is not functional on the client.  This service is an integral part of the process but may have been disabled leading to this problem:

KB 925640  Client computers are not updated with advertised packages, and exit code 1058 is generated, after you configure the Inventory Tool for Microsoft Updates (ITMU) in SMS 2003


Finally the last involves Database Growth after the upgrade to SP2 for those customers who are also using System Center Reporting Manager:

KB 926731  The SMS database may unexpectedly increase in size after you install SMS 2003 Service Pack 2


We hope raised awareness of these common problems will speed you back to a healthy and functional site - and save you a support call!

  • Posted today on the Microsoft Supportability blog are three KB articles regarding patching SMS and db

Your comment has been posted.   Close
Thank you, your comment requires moderation so it may take a while to appear.   Close
Leave a Comment