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Microsoft Reduce Customer Effort Center
Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.
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November, 2006
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Exchange Analyzer Tools Success Stories from Microsoft PSS
Posted
over 8 years ago
by
TechNet Archive
1
Comment
The Microsoft Exchange Analyzer Tools, including Exchange Performance Troubleshooting Analyzer (ExPTA), Exchange Mail Flow Analyzer (ExMFA), Exchange Disaster Recovery Analyzer (ExDRA), are designed and developed to help troubleshooting various problems...
How to use Outlook E-mail Security Administrative Package to Trust Add-in or Other Programs
Posted
over 8 years ago
by
TechNet Archive
8
Comments
Sometimes, we may want to grant an add-in (custom add-in) or a program (Access, Excel) the permission to access Outlook's data and send email via Outlook. By default, Outlook will prompt a security warning to let the user confirm it is not a virus or...
Backup and Recovery Best Practices for Windows Server 2003
Posted
over 8 years ago
by
TechNet Archive
Server Cluster is a Microsoft technology to provide high availability on Windows platform. Though Server Cluster is very stable, it’s always recommended to have a backup in case any unexpected incidents occur, such as power outage s or storage corruption...
The comprehensive technical articles and best practice of Windows Time
Posted
over 8 years ago
by
TechNet Archive
Microsoft has put together a comprehensive and technical article Windows Time and the W32TM service explaining how the Windows Time service works and how the time on desktop machines is synchronized with the server. There are some best practices that...
Avoid Two Scenarios When Deploying Live Communications Server 2005 Enterprise Edition
Posted
over 8 years ago
by
TechNet Archive
During the deployment of Live Communications Server 2005 Enterprise Edition, there are several scenarios that should be avoided. These scenarios are not supported by Microsoft. Here are two of them: Scenario 1: Live Communications Server Backend...
Cannot add delegate after applying update 913807
Posted
over 8 years ago
by
TechNet Archive
10
Comments
Recently, some customers could not add additional delegates after applying Outlook Update 913807. If they try to add a delegate in Outlook, the following error message appears: "The delegate settings were not saved correctly. Unable to activate send-on...
Tons of paper only with a date is printed due to theW32.Looked.AH virus
Posted
over 8 years ago
by
TechNet Archive
Some shared printers print tons of pages containing only a date unexpectedly. It may be caused by Virus W32.Looked.AH ( rundl132.exe ) . This virus has the following symptoms: a. Shared printers print a lot of pages containing only a date. b. The...
Windows XP-based computers that were installed by using a Volume License product key might be marked as non-genuine
Posted
over 8 years ago
by
TechNet Archive
Recently some Microsoft Windows XP-based computers might start to fail the Windows Genuine Advantage (WGA) validation process, or the Windows XP-based computers might be reported as being non-genuine. You can take one of the solutions below to solve...
Regarding AdminSdHolder
Posted
over 8 years ago
by
TechNet Archive
3
Comments
Windows 2000 and 2003 both contain protected groups , called AdminSdHolder . AdminSdHolder is used to control the permissions of user accounts that are members of the built-in Administrators or Domain Administrators groups. Protected Groups are groups...
Messages delivery performance is slow after you configure delivery restriction based on distribution groups
Posted
over 8 years ago
by
TechNet Archive
389
Comments
What is the symptom? In Exchange 2000 or 2003, when you have a delivery restriction based on distribution groups set on your connectors or recipients, message delivery to local mailboxes and to external recipients is slower than normal. Messages may...
Windows XP SP1 and SP1a support ended on October 10, 2006
Posted
over 8 years ago
by
TechNet Archive
Support for Microsoft Windows XP Service Pack 1 (SP1) and Service Pack 1a (SP 1a ) ended on October 10, 2006. This also includes security updates for these service packs. http://support.microsoft.com/gp/lifean19
MS06-049 Re-Released to Fix a Known Issue
Posted
over 8 years ago
by
TechNet Archive
MS06-049 has been revised and re-released for Microsoft Windows 2000 Service Pack 4 to address a known issue on Windows 2000 SP4. After installing the original version of security update 920958 (MS06-049) on a computer that using NTFS file system compression...
Inventory Tool for Microsoft Updates General FAQ
Posted
over 8 years ago
by
TechNet Archive
3
Comments
Q: Why is Microsoft releasing an update to ITMU? A: This release is so that ITMU customers are able to utilize the new scan catalog format being released for Windows and Microsoft Update. Q: Why is a new scan catalogue being released? A: Because...
Why do we need a deny rule in order for an allow rule for custom protocol to work correctly?
Posted
over 8 years ago
by
TechNet Archive
Protocol definitions include lists of primary connections, secondary connections, and associated application filters. Each primary connection includes a port range, which may cover one or more port numbers. When traffic is sent to an ISA Server computer...
What’s new in GP in Windows Vista
Posted
over 8 years ago
by
TechNet Archive
1
Comment
Group Policy in Windows Vista and Windows Server "Longhorn" provides an infrastructure for centralized configuration management of the operating system and applications that run on the operating system. Expanding on the foundation established in Windows...