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Microsoft Reduce Customer Effort Center
metro app fails to connect the Internet due to proxy settings
Posted
8 months ago
by
danma_
0
Comments
Symptom: You may find you cannot connect to any website or online service with a metro app, it fails due to proxy settings. If opening up the desktop version of IE it reads the proxy settings and connects properly. However, the metro IE or other metro...
Microsoft Reduce Customer Effort Center
You may experience that DVD drive is not recognized in Windows 8
Posted
over 1 year ago
by
danma_
18
Comments
Symptom: After you install Windows 8, you may find the CD/DVD drive is not recognized. Resolution: 1. Run Command Prompt as an Administrator. Type cmd in Windows 8 Metro UI and press cltr+shift+enter 2. Type following and say enter reg...
Microsoft Reduce Customer Effort Center
Enabling Hyper-V feature in Win8 CP causes failure to boot
Posted
over 1 year ago
by
danma_
1
Comments
Symptom: You installed Windows 8 CP. The Win 8 is running very well. Then you install Hyper-V role. After the install is complete, it reboots and gets hung at the start of the Windows boot process where the beta fish shows up. The splash screen typically...
Microsoft Reduce Customer Effort Center
Metro apps won't start under Windows 8 CP
Posted
over 1 year ago
by
danma_
0
Comments
Symptom: You upgraded from Windows 7 Pro to Windows 8 Consumer Preview, but found the Metro apps won't start when clicked. Sometimes, the app appears to start, the screen fills up with a green background with the app logo centered, but nothing happens...
Microsoft Reduce Customer Effort Center
Unable to install any roles or features in Windows Server 8 Beta
Posted
over 1 year ago
by
danma_
1
Comments
Symptom: You installed the Win8 Server Beta without issue, but you are unable to install any roles or features like Hyper-V role. It just fails, no events in the Event Log. You can install Hyper-V role through powershell (e.g. Dism /online /enable...
Microsoft Reduce Customer Effort Center
Error: “We are not sure what happened, but couldn't finish installing windows 8 Consumer Preview. We've set your PC back to the way it was right before you started.” when you try to install Windows 8 (CP)
Posted
over 1 year ago
by
danma_
0
Comments
Symptom: Customers installed Win8 and got the following error: “We are not sure what happened, but couldn't finish installing windows 8 Consumer Preview. We've set your PC back to the way it was right before you started.” Resolution...
Microsoft Reduce Customer Effort Center
Error: "We couldn't create a new partition or locate an existing one. For more information, see the Setup log files." when you try to install Windows 8 (CP)
Posted
over 1 year ago
by
danma_
73
Comments
Symptom: You try to install Windows 8 (CP), and encountered the following error: " We couldn't create a new partition or locate an existing one. For more information, see the Setup log files ." Resolution: Try to following methods: 1...
Microsoft Reduce Customer Effort Center
You cannot backup a VHD to a network share which is a local drive
Posted
over 1 year ago
by
danma_
0
Comments
Symptom: When you backup a VHD to a network share which is a local drive, it may fails with the following error: The backup operation to \\server\b$\daily\a\ is starting. Creating a shadow copy of the volumes specified for backup... Creating a shadow...
Microsoft Reduce Customer Effort Center
'Turn off the display' keeps resetting itself to 20 minutes in Windows 7
Posted
over 2 years ago
by
danma_
1
Comments
This is an interesting issue of Windows 7. Some customers reported that in the Power Options they have chosen 'Never' for 'Turn off the display'. However it keeps resetting itself to 20 minutes. After further investigation, it was proved to be a...
Microsoft Reduce Customer Effort Center
Error Code 0x80070424 with Windows Firewall and "Base Filtering Engine Service" Not available in services database list.
Posted
over 2 years ago
by
danma_
207
Comments
Recently, many customers reported the Windows Firewall issue. This seemed to be caused by a wide spread malicious application. Symptom: The error message "Windows Firewall can't change some of your settings. Error code 0x80070424" will pop up when...
Microsoft Reduce Customer Effort Center
[Step by Step] How to adjust the resolution of virtual machine in Windows XP Mode?
Posted
over 2 years ago
by
danma_
0
Comments
1. Shut down the virtual machine in Windows Virtual PC, so to exit the Windows XP Mode. 2. Open a command prompt window with elevated privilege. 3. Run the following command cd /d "%localappdata%\Microsoft\Windows Virtual PC\Virtual Machines...
Microsoft Reduce Customer Effort Center
An internal error occurred when you are migrating mail boxes from on-primise Exchange server to Plan E3.
Posted
over 2 years ago
by
danma_
1
Comments
Symptom: When you are migrating mail boxes from your Exchange server to Plan E3. You've implemented federation (AD FS) in your on-premises organization. Your are doing a staged Exchange Migration (using a CSV file). In the CSV file, you...
Microsoft Reduce Customer Effort Center
Powershell: How to re-provsion the sync DB to resolve the issue that User Profile Synchronization Service fails to start?
Posted
over 2 years ago
by
danma_
0
Comments
You can use the below script: ================================== Get-SPDatabase $syncdb=Get-SPDatabase -Id $syncdb. Unprovision () $syncdb.Status='Offline' Get-SPServiceApplication $upa=Get-SPServiceApplication - Id $upa.ResetSynchronizationMachine...
Microsoft Reduce Customer Effort Center
Powershell: How to restart the User Profile Synchronization Service if disabled?
Posted
over 2 years ago
by
danma_
2
Comments
Below script shows how to restart the User Profile Synchronization Service if disabled. ============================================ # Loads the SharePoint 2010 PowerShell extensions Add-PSSnapIn Microsoft.SharePoint.PowerShell # Sets variable...
Microsoft Reduce Customer Effort Center
CPP: How to wait on a job object?
Posted
over 2 years ago
by
danma_
0
Comments
This is the sample code in CPP to show how to wait on a job object. In the documentation: The state of a job object is set to signaled when all of its processes are terminated because the specified end-of-job time limit has been exceeded. Use WaitForSingleObject...
Microsoft Reduce Customer Effort Center
Error "The certificate enrollment page you are attempting to access cannot be used with this version of Windows" after MS11-051 patch installation
Posted
over 2 years ago
by
danma_
2
Comments
Symptom: You have Windows Server 2003 with installed Certification Authority and Web Enrollment components. When you try to access web enrollment pages from a Windows Vista-based (or newer) computer you receive error: The certificate enrollment...
Microsoft Reduce Customer Effort Center
How to query network adapter for IPv6 protocol?
Posted
over 2 years ago
by
danma_
0
Comments
Assuming you need it in script, PowerShell: # computername $MachineName = 'localhost' # open HKLM reg on $MachineName $reg = [Microsoft.Win32.RegistryKey]::OpenRemoteBaseKey('LocalMachine', $MachineName) # open subKey SYSTEM\CurrentControlSet...
Microsoft Reduce Customer Effort Center
C# - How to load DLL in separate domain and use its methods?
Posted
over 2 years ago
by
danma_
0
Comments
Sometimes you may have a need to load a DLL in a separate domain to call its method at run-time. You can create a proxy class by referencing the following code snippet: public class Loader : MarshalByRefObject { object CallInternal( string dll...
Microsoft Reduce Customer Effort Center
Word 2010 switches to Draft view from Print Layout view when the computer is left idle for a couple of minutes
Posted
over 2 years ago
by
danma_
23
Comments
Some Word2010 users reported an interesting issue: You are viewing a document (with reviewing turned on) in Print Layout view, and after a few minutes, the view switches to Draft view and opens the comments window on the bottom. It usually happens...
Microsoft Reduce Customer Effort Center
A Windows Live error occurred while provisioning for "mail@domain.com". An internal error occurred while talking to Windows Live
Posted
over 2 years ago
by
danma_
0
Comments
Symptom: You've implemented federation (AD FS) in your on-premises organization. You are doing a staged Exchange Migration (using a CSV file). You have migrated a couple of mail boxes from on-premises Exchange server to Plan E3. But you start getting...
Microsoft Reduce Customer Effort Center
Script error when attempting to load album/track information in Windows Media Player 12
Posted
over 2 years ago
by
danma_
3
Comments
Sometimes you may encounter the script error when you attempte to load album/track information in WMP12. For example: An error has occurred in the script on this page Line: 240 Character: 25 Error: Object expected Code: 0 URL: http:...
Microsoft Reduce Customer Effort Center
How to determine if current user is a domain or local user?
Posted
over 2 years ago
by
danma_
3
Comments
Assuming you need it in script, PowerShell: (gwmiWin32_LogonSession).GetRelated("Win32_UserAccount") If you expect more than one logon session, then (gwmi Win32_Process -filter "Handle = $Pid").GetRelated("Win32_LogonSession") |% {$_...
Microsoft Reduce Customer Effort Center
MSQUERY randomly crashed
Posted
over 2 years ago
by
danma_
0
Comments
There are many possible causes that can crash MSQuery in office 2010. A typical crash is as below: AppName: msqry32.exe AppVer: 14.0.4750.1000 ModName: msvcr90.dll There are several possible resolution you can try to resolve the above crash: ...
Microsoft Reduce Customer Effort Center
Admin cannot upload profile picture after SP1 and June CU
Posted
over 2 years ago
by
danma_
0
Comments
Symptom: After SharePoint 2010 SP1 and June CU upgrade, when customer goes into Central Admin->manage user profile service app->manage user profiles, select a user, he cannot uploaded their profile picture any more, when he click choose picture...
Microsoft Reduce Customer Effort Center
Windows 2008 R2 cluster validation shows installed updates as missing
Posted
over 2 years ago
by
danma_
0
Comments
Symptom: Customer has installed a Hyper-V Cluster. The host os is Windows Server 2008 R2 with SP1. When he runs cluster validation wizard, the wizard shows lots of missing updates, however those updates are already in SP1 package. When he checks for...
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