Goatee PFE

Blog of Microsoft Premier Field Engineer Ashley McGlone featuring PowerShell scripts for Active Directory.

April, 2012

  • How to close helpdesk tickets faster with PowerShell

    Now most people don't plan to spend their entire career on the help desk.  It is a starting point for bigger things in IT. PowerShell can be your career LAUNCH PAD.  Seriously.  PowerShell skills will differentiate you from your peers and slingshot you to the front of the pack.

    What if you could get all of the data you needed to close a ticket in seconds?