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The Microsoft App-V Team Blog
The official blog for Microsoft Application Virtualization
App-V 4.6 SP1
Dynamic Suite Composition
Microsoft Application Virtualization
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Visual Studio 2010
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The Microsoft App-V Team Blog
How to troubleshoot applications failing to stream from an App-V management server
Here’s a new App-V KB article we published today. If you ever need to troubleshoot issues where a client fails to stream a virtualized app from the App-V server then there’s no better place to start than right here: ===== Summary This article covers how to troubleshoot virtualized...
7 Sep 2011
New KB: Recommended antivirus or antimalware exclusions when troubleshooting Application Virtualization (App-V) client issues
Just a quick note to let you know about a new Knowledge Base article we just published. This one discusses the AV exclusions you should implement when troubleshooting App-V client issues: ===== Summary The purpose of this article is to provide information about directories that should be excluded...
6 Jul 2011
Problem Notification and Automated Best Practices in the App-V 4.6 SP1 Sequencer (Part 2)
Yesterday we released Part 1 in this series, and now in Part 2 we will look at the Automated Best Practices throughout the new App-V 4.6 SP1 Sequencer. In Part 1, Problem Notification features were addressed, which are also an important part of Automated Best Practices in the App-V 4.6 SP1 Sequencer...
26 Apr 2011
Problem Notification and Automated Best Practices in the App-V 4.6 SP1 Sequencer (Part 1)
In previous versions of the Microsoft Application Virtualization (App-V) Sequencer, there was little to no built-in guidance from the Sequencer around potential problems or following best practices. With the new Microsoft App-V 4.6 SP1 Sequencer, automated best practices and problem notification throughout...
25 Apr 2011
Fix: Applications virtualized with Microsoft App-V disappear after enabling drive encryption
Here's another quick tip on an issue you might run into where an application virtualized with Microsoft App-V may disappear and no longer become streamable after enabling drive encryption on App-V clients. This is due to the drive encryption locking the associated OSD files. If this happens and...
30 Nov 2010
How to collect the log files for Microsoft App-V
Our very own Steve Bucci recently posted this great video that shows you how to collect the logs and information from your App-V environment. With almost any App-V support call we will ask you for this information but knowing where to find these logs will prove invaluable when troubleshooting any issue...
4 May 2010
After upgrading a Microsoft App-V server, client machines may receive 0A-20000194 errors when trying to launch applications
Here's an issue we see every once in a while and since I didn't see the details published anywhere I thought I'd go ahead and do that here. Consider the following scenario: 1. You install the App-v 4.x server and set the packageroot (content directory) to an alternate location (not the default...
2 Mar 2010
Solution: Licensing error when you run an Adobe Creative Suite 4 Application on a x64 App-V client platform
When you virtualize one or more applications from Adobe's Creative Suite 4 (CS), such as Acrobat Reader or Adobe Photoshop, you may receive the following error message: Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling...
2 Feb 2010
Opening Visio documents from a SharePoint site using Edit in Microsoft Visio may fail with App-V
On an App-V 4.5 client that is running a sequenced (virtualized) version of Microsoft Visio 2003, when attempting to open a Visio document from a SharePoint site by clicking the drop-down and selecting "Edit in Microsoft Office Visio" it may fail with the following error: The document could...
29 Jun 2009
Potential issue upgrading a package sequenced on SoftGrid 4.2 with the App-V 4.5 Sequencer
Here’s another issue we came across during the 4.5 beta that I thought deserved a mention here since it’s something a few of you may end up trying yourself. What happens is that when opening or upgrading a package sequenced on SoftGrid 4.2 with the App-V 4.5 Sequencer you may receive a Windows...
3 Mar 2009
App-V client install may fail with error 1603 due to performance counter registration errors
I was going through some of the issues we saw during the 4.5 beta and came across another one I thought you might find interesting. This is one where the installation of the App-V client will fail with the following error: "Installation operation failed. Error 1708" If you then check...
29 Jan 2009
Group Policy Object (GPO) upgrade of SoftGrid may fail with Installer errors 1642, 1606 or 1603
I was going over some of the issues our SoftGrid/App-V support folks have been getting recently and I came across this client install issue that I thought some of you might be interested in hearing about. This one involves getting 1642, 1606 and/or 1603 installer errors when upgrading an existing...
27 Jan 2009
Icons remain after a user with a mandatory profile is disallowed access to an application
One of the great things about SoftGrid/App-V is that it's so easy to shoot out apps to client machines and automatically populate the user's desktop or Start menu with the appropriate icons, but if you're using mandatory profiles this may not work as expected. Steve Thomas wrote up a quick blurb...
18 Dec 2008
The App-V client installation may fail if there's insufficient free space on the drive for the cache
Here's another issue we saw during the App-V 4.5 beta that you might run across when installing the client. The resolution may seem obvious but the error can be confusing because it won't come right out and tell you that you don't have enough drive space: ======== Issue: When installing the Microsoft...
16 Dec 2008
Virtualized Outlook 2007 search feature may not work as designed on Windows Vista clients
Here's another great tip from Steve Thomas, this time concerning the search function in Outlook 2007 when streamed to Windows Vista clients: ======== Issue: When Microsoft Outlook 2007 is sequenced and streamed with Windows Vista, the search function in Outlook may not function as designed. Note: Outlook...
12 Dec 2008
Microsoft Visual C# 2005 Express Edition based applications may generate error on first launch
Here's another tip from Steve Thomas, esteemed 4.5 beta engineer. This one involves a specific error you may receive when sequencing Microsoft Visual C# 2005 Express Edition based applications: ======== Issue: When a virtualized Microsoft Visual C# 2005 Express Edition based application is launched...
11 Dec 2008
The Application Virtualization 4.5 client may fail to open a Microsoft Office document after completing a Desktop Refresh
Here's an issue our own Michelle Dixon ran into while working on the 4.5 beta. Note that her issue specifically mentions Microsoft Office but this can occur with any exceptionally large virtualized app: ======== Issue: After performing a Desktop Refresh on an Application Virtualization 4.5 Client...
19 Nov 2008
The App-V Ping Tool
SoftGridBlog.com just posted about a cool new tool called the App-V Ping Tool. I haven't tried it myself but I can definitely see where it could come in handy. Keep in mind this isn't a Microsoft tool so we make no guarantees, etc. but if you want to check it out I have a brief description and a link...
14 Nov 2008
Warning 25017. The installation Program could not create the Active Directory marker object for the server
Here's an issue I've seen pop up a couple times so I thought it would be worth a heads up here. They key takeaway? Even if you get this warning when installing App-V, it doesn't actually cause the install to fail and Microsoft Application Virtualization will continue to work just fine. Here's the skinny...
12 Nov 2008
Error xxxxxx44-00001007 in the SFTLOG.TXT file
Here's a cool tip from Michelle Foley on an issue you may run into if you're using one of our newer OSs, or even if you're not I suppose. If you're rolling out App-V 4.5 and noticing that some clients aren't getting the apps and icons they should then you might want to check the SFTLOG.TXT for...
29 Oct 2008
Error codes you may receive implementing App-V 4.5 Application Source Root (ASR)
Here are a couple tips on some errors you might run into implementing Microsoft Application Virtualization 4.5 in a standalone mode. These were written up John Behneman, our resident App-V issue documenting machine. Hope this helps! ======== Two possible error codes you may encounter when...
20 Oct 2008
SoftGrid: App-V client receives an XXXXXX-XXXXXX2A-80092013 error during refresh
Here's an interesting issue we've seen a couple times in the past few months. Thanks to John Behneman for bringing this to my attention: ======== Issue: When using RTSPS and a 3rd party Certificate Authority some clients may receive the following error message during a refresh after a user login...
18 Sep 2008
SoftGrid: A folder on a mapped network drive appears to be invalid when a virtualized application is run
Here's a great tip from Jason Alanis, a real life SoftGrid support engineer in Texas. While we don't see this terribly often it can be confusing when you run into it. ======== Issue: When a virtualized application was streamed to a client, the client could no longer view the contents of a folder...
12 Aug 2008
App-V: Management Console fails with error 0000C802
Here's a tip for any of you running into a problem launching the SoftGrid or App-V management console. This one comes from Steve Bucci, a real life (where's that reference from?) SoftGrid/App-V engineer from North Carolina: ======== Issue: The SoftGrid Management Console on the Virtual Application...
29 Jul 2008
"Resolve Partial Assembly failed" error when running sequenced application
Here's a cool issue recently uncovered by Paul Freitas, one of our Support Engineers for MS App Virtualization. I hadn't come across this error before but if you see it this may be a good thing to check. ======== Issue: When an application is installed locally it runs fine, although when it's virtualized...
10 Jun 2008
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