Here’s another new KB article we published today. This one involves a conflict between App-V 4.5 and PGP: ===== Symptoms The Microsoft Application Virtualization Client service may fail to start on App-V 4.5 clients running on machines that also have Symantec PGP Desktop Corporate 10.1 or 9.x installed...

Here’s a new App-V KB article we published today. If you ever need to troubleshoot issues where a client fails to stream a virtualized app from the App-V server then there’s no better place to start than right here: ===== Summary This article covers how to troubleshoot virtualized...

Here’s a new App-V KB article we published this today. If you ever need to troubleshoot client refresh issues with an App-V server then there’s no better place to start than right here: ===== Summary This article covers how to troubleshoot failures when refreshing a publishing server on a Microsoft Application...

Just a quick note to let you know about a new Knowledge Base article we just published.  This one discusses the AV exclusions you should implement when troubleshooting App-V client issues: ===== Summary The purpose of this article is to provide information about directories that should be excluded...

Here’s a new Knowledge Base article we published this morning that talks about an issue you might run into when trying to install the Microsoft Application Virtualization client using the MSI instead of setup.exe.  Fortunately it’s an easy one to resolve: ===== Symptoms When running the Microsoft...

Just a quick heads up on a new Microsoft Application Virtualization Knowledge Base article we published this morning. This one shows you how to upgrade the Microsoft App-V client from 4.5 to 4.6 silently using an ESD: ===== In order to retain the current cache and the current user settings, as well as...

In order to retain the current cache and the current user settings, as well as published applications, you will need to do an in-place upgrade with the 4.6 installer. However, for Microsoft App-V version 4.6, command-line parameters cannot be used during a client upgrade and must be used only during...

Here's another quick tip on an issue you might run into where an application virtualized with Microsoft App-V may disappear and no longer become streamable after enabling drive encryption on App-V clients. This is due to the drive encryption locking the associated OSD files.  If this happens and...

Symptoms A virtualized application on an App-V client fails to launch with the following error: The Application Virtualization Client could not launch application name . No connection could be made because the target machine actively refused it. Error code: xxxxxxx-xxxxxx2A-0000274D Cause This issue...

Just an FYI on a new Microsoft Application Virtualization (App-V) Knowledge Base article we published today.  If you're having trouble running virtualized apps on your clients and getting something along the lines of Error Code: xxxxxxx-xxxxxx2A-00002AF9 then you'll want to check this one out: Symptoms...

When you use the Refresh Server option to refresh a Publishing Server from the Microsoft Application Virtualization (App-V) Client MMC snap-in, you may receive the following error message: The Application Virtualization Client could not update publishing information from the server ServerName . No connection...

When you use the Refresh Server option to refresh a Publishing Server from the Microsoft Application Virtualization (App-V) Client MMC snap-in, you may receive the following error message: The Application Virtualization Client could not update publishing information from the server server name . The...

An application on a Microsoft Application Virtualization (App-V) client may fail to launch with the following error: The Application Virtualization Client could not launch application name. The specified Application Virtualization Server could not be accessed. Try again in a few minutes. If the problem...

Here's an issue we see every once in a while and since I didn't see the details published anywhere I thought I'd go ahead and do that here. Consider the following scenario: 1.  You install the App-v 4.x server and set the packageroot (content directory) to an alternate location (not the default...

When you virtualize one or more applications from Adobe's Creative Suite 4 (CS), such as Acrobat Reader or Adobe Photoshop, you may receive the following error message: Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling...

You may receive an access denied error message when you start the Microsoft Application Virtualization 4.5 (APP-V) client console by using the local administrator account.  Additionally, you may receive an error message that resembles the following: Error code: xxxxxx-xxxxxx33-00000005 If you're...

When you upgrade a Microsoft Application Virtualization (also known as App-V) client from Windows Vista to Windows 7, you receive the following error message: Program Compatibility Report The program is blocked due to compatibility issues. Report the problem to see if a solution is available. Windows...

Understanding the autoload feature is important for those users either new to App-V in general or are in the process of planning an upgrade to 4.5 from a previous version of Softgrid. Administrators need to understand the various characteristics of the autoload feature and its options for configuration...

As part of our efforts to help you be more successful with our products, we’ve published a new Knowledge Base article that has some recommendations for how to configure your Terminal Servers for best performance when hosting virtualized apps: KB973366 - Recommended configuration settings for Application...

On an App-V 4.5 client that is running a sequenced (virtualized) version of Microsoft Visio 2003, when attempting to open a Visio document from a SharePoint site by clicking the drop-down and selecting "Edit in Microsoft Office Visio" it may fail with the following error: The document could...

The IgnoredApps key is used to mark an inconsistency between a locally-cached .OSD file which is either corrupt or not accessible for various reasons and its original location. There could be many reasons for this, including but not limited to: Malformed XML File corruption Access Permissions erroneously...

Have you ever wondered how you can find out how much free space is available in the App-V client cache? This information is captured on the client computer by a performance counter called “App Virt Client Cache” and it has three components; “Cache size (MB)”, “Cache free space (MB)” and “% free space...

We’ve received some feedback that people may be unfamiliar with the location of the App-V 4.5 documentation, so if you’re wondering what documentation exists for the Microsoft Application Virtualization 4.5 products and where to find this on Technet, read on.  The core documentation set includes...

Today, our topic will be files and folders. As you probably already noticed, there is another drive (often named as Q ), which is not accessible from user environment, in client machines Today we will cover the files and folders which are available by end users. Although clients stream the application...

I was going through some of the issues we saw during the 4.5 beta and came across another one I thought you might find interesting.  This is one where the installation of the App-V client will fail with the following error: "Installation operation failed. Error 1708" If you then check...