During the sequencing process of Microsoft Office 2010 on Windows Vista Service Pack 1 (SP1) or Service Pack 2 (SP2) using the Microsoft App-V 4.6 sequencer you may get the following error:
The application has failed to start because its side-by-side configuration is incorrect
You may also receive an error similar to the following when launching PowerPoint:
The application failed to initialize properly (0xc0150002). Click OK to terminate the application.
This can occur because of an issue between the VC++ Redistributables used in Windows Vista and the way the App-V 4.6 Sequencer handles them. Also note that this issue only occurs with Windows Vista. If you're using Windows 7 then you shouldn't run into this issue.
Unfortunately deleting files and replacing them really doesn’t work but the resolution is actually very simple. To avoid this issue, during sequencing only launch Word and Excel, then configure the Windows Update settings and toolbars as wanted. Don’t launch PowerPoint and Access at this point. Once the sequence is complete you can stream down the package to Windows Vista machines and they should launch with no problems.
Here are some links for Office 2010 Guides and Deployment kits:
Prescriptive guidance for sequencing Office 2010 in Microsoft App-V
Microsoft Office 2010 Deployment Kit for App-V
Hope this helps,
Alvin Morales | App-V Support Escalation Engineer
Same thing after a windows update. Total loss of Office. Applied the fix and back up and running. Thanks!
Mike, this worked but was complicated for me since I also had a problem with icloud (main reason for using outlook). I had to uninstall and reinstall the icloud app on my PC before outlook could work again. I didn't find this problem for outlook and icloud on the apple site, but the update you described above worked and uninstalling/reinstalling/setting up icloud worked. Thanks!
Thanks a lot. Microsoft Visual C++ 2008 SP1 worked :)