Please be aware of the following changes in regards to SoftGrid on

Customers can now submit SoftGrid cases online through Microsoft Premier Online ( and the Online Assistance Support pages.

The SoftGrid solution center on

This page has been up for a while but now also has a link added to it under "Need More Help?" which points to the pages to obtain SoftGrid support.

The Online Assistance Support Option Pages

Select the “More Windows…” and you will find SoftGrid under “Add-on Programs”. Other language locales of these web pages will be updated over the next couple of days.

The support page for SoftGrid for Terminal Services is:

The support page for SoftGrid for Windows Desktops is:

J.C. Hornbeck