Please be aware of the following changes in regards to SoftGrid on http://support.microsoft.com

Customers can now submit SoftGrid cases online through Microsoft Premier Online (https://premier.microsoft.com) and the Online Assistance Support pages.

The SoftGrid solution center on support.microsoft.com:

http://support.microsoft.com/ph/12357

This page has been up for a while but now also has a link added to it under "Need More Help?" which points to the pages to obtain SoftGrid support.

The Online Assistance Support Option Pages

http://support.microsoft.com/select/default.aspx?target=assistance&ln=en-us

Select the “More Windows…” and you will find SoftGrid under “Add-on Programs”. Other language locales of these web pages will be updated over the next couple of days.

The support page for SoftGrid for Terminal Services is:

http://support.microsoft.com/oas/default.aspx?gprid=12389

The support page for SoftGrid for Windows Desktops is:

http://support.microsoft.com/oas/default.aspx?Gprid=12352

J.C. Hornbeck