Microsoft Support Calls

re: Microsoft Support Calls

Richard — Tue, 26 Oct 2010 17:14:48 GMT

I'm not saying you shouldn't ring them back; I'm saying you shouldn't ring them back on a number they give you, which seemed to be the implication of your suggestion to "take a number and ring them back".

You should always use a number from a trusted source, and someone on the end of the phone claiming to be from your bank doesn't qualify as "trusted".

re: Microsoft Support Calls

Andrew.Fryer — Tue, 26 Oct 2010 07:03:48 GMT

Richard

I completely agree for the help desk thing. However if it's your bank, etc. then ring back is defintiely a plan

re: Microsoft Support Calls

Richard — Mon, 25 Oct 2010 12:40:38 GMT

"... take a number and ring them back ..."

Bad idea - anyone who's trying to scam you isn't going to have a problem giving your their telephone number. "Sure, you can call me back on 1-800-EVIL-BADGUYS."

Instead you should use a reputable source to find the number for the company they claim to be calling from, and call that number. If they're genuine, they should be able to give you some sort of reference so that whoever answers the phone can route your call correctly.