Inside Entourage by Amir - All Comments

re: Current Status

Giorgio — Thu, 04 Feb 2010 01:05:23 GMT

Help!

Please ... my technicians upgraded our system to exchange server 2007 - and windows server 2008.

I'm the only Mac User of the network and Entourage (that previosly worked wery well) ins't able to connect to the exchange server (while I can see the network, folders etc.).

I think something is missing in the Exchange installation or configuration, I've downloaded web services edition of entourage and using it on a 10.5 osx.... but still it doesn't connect.

Could be something in the IIS configuration that is missing?

Thanks very much for any help

Giorgio

re: Current Status

Helen — Tue, 08 Dec 2009 22:16:25 GMT

We loved this blog and will definitely subscribe to your other one to continue to learn about Exchange Client Access Server

re: Current Status

Enrique García — Tue, 10 Nov 2009 20:33:19 GMT

As a Gold Certified Partner, MBS Partner AND Mac Office user.

Thanks for having shared info with us.

Enrique

re: How To Setup Exchange 2007 Account Automatically in Entourage 2008 Thru Autodiscover

JG Giant — Thu, 30 Apr 2009 17:14:35 GMT

Mattfb,

I am having some very similar issues to you. We just resolved the error message where Entourage prompts you with an invalid root certificate yesterday. We also use Digicert UC certs for our Exchange servers, and everything seemed to work fine on Windows machines. Our issue actually ended up being improper certs in both the trusted root and intermediate certificate authorities on the Exchange (CAS) side. Both these certs can be downloaded from Digicerts website. Their tech support (and tech docs for that matter) were very helpful in resolving this issue. It can absoutely be fixed on the server side so you do not need to make any modifications to the Mac keychain on any clients. All you need to do is delete the invalid Digicert and Entrust certs from the trusted and intermediate CA's using the MMC snapin, than import the proper certs (as downloaded from Digicerts website) into the appropriate locations. I don't have a link to this tech doc on hand or I would supply it, but it should be fairly easily searchable, or if nothing else their tech support should be able to point you in the right direction.

As far as your other issue where you wanted Autodiscover to specify an externally routable DNS entry for the LDAP server, were you able to get this issue resolved? I am actually having a similar issue in that Entourage EWS is not getting any directory (LDAP) server whatsoever. I would like to specify a server on the autodiscover side to see if this resolves my issue.

Thanks

How to Add a Subject Alternative Name to a secure LDAP Certificate in SBS 2008.

Girish's Graffiti — Fri, 24 Apr 2009 22:01:56 GMT

This method can only be used with self assigned certs (To request certificate from an Internal MS CA)

re: How To Setup Exchange 2007 Account Automatically in Entourage 2008 Thru Autodiscover

cfut — Thu, 23 Apr 2009 23:19:37 GMT

I'm having a specific issue, and was wondering if you have any insight. I have Exch 2003 with Entourage 2008 client. Setup and connection went smooth and is fully synch'd. However ALL outgoing messages sent from Entourage get tagged as spam by the receiving server.

The reason reported is: RCVD_NUMERIC_HELO Received: contains an IP address used for HELO

Outgoing messages work fine using Outlook or OWA.

Could this have something to do with the domain or server name fields I used during entourage setup?

Or maybe I setup WebDAV access incorrectly on the server?

Thanks for the helpful blog.

re: How To Setup Exchange 2007 Account Automatically in Entourage 2008 Thru Autodiscover

Amir Haque [MSFT] — Mon, 20 Apr 2009 21:45:35 GMT

Tarek,

Configure your Exchange Account in Entourage as per the instructions in this article and it should work fine: http://support.microsoft.com/kb/931350 (using explicit URL with default SMTP/e-mail address is the key)

Problem accessing my emails from Entourage on Microsoft Exchange Server 2007

tarek — Mon, 20 Apr 2009 12:49:50 GMT

I bought the new Mac Book Pro with Leopard operating system and Entourage 2008 installed. I tried to configure Entourage to be as the default email program to work with Microsoft Exchange 2007 (which is installed under the Windows Server 2003 64-bit platform). Entourage sends and receives emails using IMAP but unable to sync with the address book, Calendar, or viewing the sub files of my inbox on the exchange server. Also sometimes I get the email twice on my Mac Book but once on a windows outlook email client. When I configured it to connect to MS Exchange Server 2007 using the “new account” – Exchange option it didn’t connect to the exchange server (basically I doesn’t bring anything from the exchange server using the exchange setup option when setting up the new account on the macbook)”. Please not that I’ve tried the setup of Entourage 2008 (Mac Workstation and not my MacBookPro) to “another” Exchange 2007 Server 32 bit and it worked!!!

I appreciate any help with this regards as I am new to the MAC world and I like it so far but my business and my personal productivity took a serious negative impact because of the fact that my emails or calendar are not sync.

Much appreciated.

Tareq.

re: How To Setup Exchange 2007 Account Automatically in Entourage 2008 Thru Autodiscover

Amir Haque [MSFT] — Thu, 16 Apr 2009 20:40:33 GMT

Nathaniel,

You will need to use explicit URL (including /exchange/user@domain.com) if the underlying root domain in your environment is different than the SMTP domain (right hand side of user's default e-mail address) with which you are stamping users' default SMTP address. I am sorry but currently Entourage (using WebDAV) has no way to verify your default SMTP address or determine if root domain is different than SMTP domain. To address this situation, we published the article: http://support.microsoft.com/kb/931350

re: How To Setup Exchange 2007 Account Automatically in Entourage 2008 Thru Autodiscover

Nathaniel — Tue, 14 Apr 2009 18:03:22 GMT

Amir,

What is your Exchange server field in Entourage?

I am stuggling to get autodiscover working completely on my Small Business Server 2008 ed.

Here is a full break down of what happens when Entrouage 2008 connects to the server:

1. Start Entourage without Importing Anything

2. Get Warning that autodiscover.domain.com is not on the certificate (currently using single domain cert and will switch it out later) Click OK.

3. Recieves all the settings.

4. Verifies the settings. States all are correct.

5. Open the Entourage menu and click on Accounts

6. Review the Exchange server line: remote.domain.com which is incorrect. Entourage 200x requires remote.domain.com/exchange/username@domain.com to function.

All my versions of the server/client meet or excede the ones you posted screenshots on.

How do I get entourage's autodiscover working without breaking Outlook 2007 working setup?