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Symbols and You
18 July 08 06:00 AM

In our last post, we discussed what symbols were and why they were important in debugging. Today, we’re going to take a look at how to set up your symbols for debugging. Setting up the symbols can be a daunting exercise. This is especially true if you Read More...

Postedby CC Hameed | 2 Comments    

Filed under: debugging, troubleshooting

What are Symbols For?
15 July 08 06:00 AM

We’ve mentioned Symbols in several different posts related to debugging and troubleshooting – but we’ve never actually discussed what symbols are and what they are used for.  Today, we’ll rectify that oversight and provide a quick overview of symbol Read More...

Postedby CC Hameed | 0 Comments    

Filed under: debugging, troubleshooting

WMI Troubleshooting: The Repository on Vista / Server 2008
11 July 08 06:00 AM

Last year we did a quick series on WMI troubleshooting.  Something that we didn’t cover is a quick method to verify the consistency of the repository.  Many of you have probably done a rebuild of the repository on Windows Server 2003 or an earlier Read More...

Postedby CC Hameed | 0 Comments    

Filed under: troubleshooting, vista, windows server 2008, WMI

Two Minute Drill: UMDH.EXE
08 July 08 06:00 AM

Hello there! My name is Mike and I am an Escalation Engineer with the Platforms team. I’ve been reading the AskPerf blog for a while and wanted to share some information about a very useful troubleshooting tool. A quick word of warning though – to really Read More...

Postedby CC Hameed | 4 Comments    

Filed under: two minute drill, debugging, performance, troubleshooting

Two Minute Drill: Introduction to XPerf
27 June 08 06:00 AM

Hi there, this is Mark with the Windows Performance Team.  This post is a quick introduction to a new performance tracing tool called XPerf.  Moving forward with Windows Vista and Windows Server 2008, this powerful tool will hopefully be utilized Read More...

Postedby timothyn | 1 Comments    

Filed under: two minute drill, performance, troubleshooting, vista, windows server 2008

Working with Very Large Print Jobs
20 June 08 06:00 AM

There are sometimes situations where printing of very large documents containing high resolution graphics, text and images is needed.  With the growing technology of high end cameras flourishing in the market, image sizes are growing larger and larger.  Read More...

Postedby CC Hameed | 0 Comments    

Filed under: architecture, printing, troubleshooting

To DEP or not to DEP …
17 June 08 06:00 AM

In my previous posting on Access Violations, I briefly mentioned Data Execution Prevention (DEP).  I have recently had the opportunity to work on a couple of customer issues that caused me to dig a bit deeper into the workings of DEP, so I figured Read More...

Postedby CC Hameed | 2 Comments    

Filed under: appcompat, architecture, troubleshooting

“Nothing Changed in Our Environment”
13 June 08 06:00 AM

When customers call us with issues – in particular application or program failures, one of the first questions that we ask is, “What changed in the environment”. More often than not, the answer is, “Nothing”. In some cases, that may be true, however in Read More...

Postedby CC Hameed | 0 Comments    

Filed under: troubleshooting

The Basics of Page Faults
10 June 08 06:00 AM

In our last post, we talked about Pages and Page Tables.  Today, we’re going to take a look at one of the most common problems when dealing with virtual memory – the Page Fault.  A page fault occurs when a program requests an address on a page Read More...

Postedby CC Hameed | 2 Comments    

Filed under: architecture, memory management, performance, troubleshooting

Access Violation? How dare you ...
03 June 08 06:00 AM

I am sure we have all seen access violations occur since we took ownership of our first x86 PC's.  The infamous "Bluescreen", application crashes, it doesn't really matter, access violations are all over the place.  For any of you Read More...

Postedby CC Hameed | 4 Comments    

Filed under: architecture, debugging, troubleshooting

Two Minute Drill: Find /3GB without using boot.ini
27 May 08 06:00 AM

We've talked a lot about the /3GB switch and its effect on system resources in previous posts.  Today we are going to discuss how to determine whether or not /3GB is enabled on a 32-bit system without looking at the boot.ini file or using MSCONFIG.EXE.  Read More...

Postedby CC Hameed | 5 Comments    

Filed under: two minute drill, debugging, memory management, performance, troubleshooting

Two Minute Drill: RELOG.EXE
20 May 08 06:00 AM

Following on from our last Two Minute Drill, today's topic is the RELOG.EXE utility.  RELOG.EXE creates new performance logs from data in existing performance logs by changing the sampling rate and / or converting the file format.  RELOG.EXE Read More...

Postedby CC Hameed | 1 Comments    

Filed under: two minute drill, performance, troubleshooting, vista, windows server 2008, windows xp

Troubleshooting Server Hangs – Part Four
16 May 08 06:00 AM

Welcome to Part Four of our Server Hang troubleshooting series. Today we are going to discuss PTE depletion and Low Physical Memory conditions and how those two issues can lead to server hangs. In our post on the /3GB switch we mentioned that in general, Read More...

Postedby CC Hameed | 4 Comments    

Filed under: debugging, memory management, performance, troubleshooting

Two Minute Drill: LOGMAN.EXE
13 May 08 06:00 AM

Today we are continuing on with our Two Minute Drill series. Our topic in this post is one that we discuss quite frequently with customers - namely the automation of creating Performance Monitor and Trace Logs. Most administrators are comfortable creating Read More...

Postedby CC Hameed | 2 Comments    

Filed under: two minute drill, performance, server core, troubleshooting, vista, windows server 2008, windows xp

Troubleshooting Server Hangs – Part Three
09 May 08 06:00 AM

In our last post on Server Hangs, we discussed using the Debugging Tools to examine a dump file to analyze pool depletion.  Today we are going to look at using our troubleshooting tools to examine a server hang caused by a handle leak.  Issues Read More...

Postedby CC Hameed | 2 Comments    

Filed under: debugging, memory management, performance, troubleshooting