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Good morning folks!  Sorry that today’s post is a little later than usual.  We’ve been tracking an issue related to Microsoft Security Bulletin MS09-065 ( KB Article 969947 ) on Windows XP.  You may notice odd behavior including system Read More...
Hi all, and welcome to Day 21 in our Windows 7 / Windows Server 2008 R2 Launch Series. Tomorrow is the big day! To wrap up our Launch Series, I want to talk today about a really cool tool included in Windows 7 and Windows Server 2008 R2 called Problem Read More...
TROUBLESHOOTING PACKAGE INSTALLATION Description: Microsoft Windows Installer Service is an installation and configuration service included in Windows. It allows you to add, modify, and remove applications provided as Windows Installer (*.msi) packages. Read More...
Good Morning AskPerf!  My name is Jim Martin, and I am a Support Escalation Engineer on the Performance team.  In today’s post, we are going to take a look at splitting up WMI providers.  I had been working with some customers who were Read More...
Happy Friday AskPerf.  My name is Syed Yusuf, and I am a Support Engineer on the Performance team.  Application crash issues can be somewhat tricky to resolve – especially if we’re dealing with a third party application.  Today we’re going Read More...
Hello again AskPerf! Blake Morrison here to discuss a little known OS tool called TYPEPERF. TYPEPERF is a built-in tool that writes performance data to the command window or to a log file. If you are a command line junkie, love to script, and need to Read More...
Good Morning AskPerf.  My name is Philip Demaree and I am an Escalation Engineer based in Washington.  Today we’re going to take a look at some Printing and Active Directory concepts and troubleshooting.  To start with, what we’re going Read More...
Happy Friday AskPerf! Today’s post is a quick overview of the new MPS Reports tool that was released last week. For those of you that have worked on support incidents with us in the past, you’re used to downloading multiple flavors of the MPS Reports Read More...
Good morning folks.  Many of you are probably running a build of Windows 7 on one of your machines.  If so, then you need to read the latest blog post over at the Engineering Windows 7 blog regarding the Upgrade Experience.  With the Release Read More...
Hello AskPerf, my name is Subheet Rastogi and I am a Technical Lead on the Performance team in Bangalore.  Today, we’re going to take a quick look at issues that typically arise when using graphic intensive applications or media streaming in a Remote Read More...
REBUILDING THE WMI REPOSITORY Description: WMI uses the Common Information Model (CIM) to represent the managed objects in Windows. Managed objects are any device, software, physical or logical component. Each of these objects are stored in a database Read More...
RECOMPILING WMI MOF’S Description: Managed Object Format (MOF) is a compiled language, created by the Distributed Management Task Force (DMTF) and based on the Interface Definition Language (IDL). The MOF file is a mechanism for expressing and registering Read More...
TASK SCHEDULER SERVICE Description: The Task Scheduler service enables you to perform automated tasks on a computer. With this service, you can schedule any program to run at any time or when a specific event occurs. The Task Scheduler monitors the time Read More...
UNABLE TO PRINT / UNEXPECTED PRINT RESULTS Description: Two frequent problems encountered in Windows printing involve either being unable to print, or getting unexpected print results. There are many different reasons you may run into these kinds of problems. Read More...
SPOOLER HANG / CRASH Description: Two frequent problems encountered in Windows printing involve either a hang or a crash of the print spooler (spoolsv.exe). There are many different reasons you may run into this kind of problem, but the data collection Read More...
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